Macky Yam
Edmonton,Canada
Overview
19
19
years of professional experience
Work History
Collision Repair Shop Office Admin
Simplicity Car Care EDM North
Edmonton, AB
01.2011 - Current
- Supervise automotive shop daily activities, making sure everything is flowing smoothly.
- Handle the tasks of receiving, answering and directing all incoming calls and customer inquiries.
- Responsible for organizing office supplies and automotive mechanical & automotive body parts.
- Handles ordering, shipping and returning of parts. (Shipper / Receiver)
- Perform basic accounting administration to support the automotive shop owner / manager.
- Handle the tasks of booking customers for vehicle repairs for both mechanical & body repairs.
- Responsible for assisting management in areas of financial operations.
- Deals with different insurance companies in behalf of customer, regarding vehicle repairs and invoicing.
- Junior repair planner / estimator.
- Deals with rental car companies for customer needs.
- Collision estimating by using Audatex / Mitchell's shop key program.
- Maintains, organizes & issues vehicle certificates after going through required vehicle inspections.
- Assigns work order.
- Prepares employees payroll.
- Handles payables and receivables.
- Provides excellent customer service.
Personal Shopper / Order Picker
Ecomm Save on Foods
Edmonton, AB
06.2019 - 04.2021
- Pick customer orders using scanners.
- Package orders in a safe and efficient manner.
- Label orders correctly using computer generated labels.
- Complete orders in a timely manner to meet delivery, shipping or pick-up timelines.
Private Nurse's Aide
Aviva Rosenzweig & Max Rosenzweig
Montréal, QC
04.2006 - 06.2010
- Provided basic health care to patients.
- Observed patient's conditions and recorded changes.
- Responsible for preparing patient's meals while following certain restrictions.
- Observed & provide support for the patient's emotional, mental and physical conditions.
- Maintained confidentiality of the patient care information to assure their rights is protected.
Skills
- Automotive Damage Estimating
- Automotive Service Management
- Automotive Service Writing
- Administrative Experience
- Accounts Payable
- Accounts Receivable
- Bookeeping
- Shop Coordinator
- Communication Skills
- Computer Skills
- Organizational Skills
- Clerical Experience
- English
- Front desk
- Microsoft Office
- Data entry
- Order Picking
- Time management
- Filing
- Customer service
Languages
English
Professional Working
Timeline
Personal Shopper / Order Picker
Ecomm Save on Foods
06.2019 - 04.2021
Collision Repair Shop Office Admin
Simplicity Car Care EDM North
01.2011 - Current
Private Nurse's Aide
Aviva Rosenzweig & Max Rosenzweig
04.2006 - 06.2010