Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Macklin Emas

Edmonton,AB

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Retail Clerk

Goodwill Industries Of Alberta
08.2023 - Current
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Helped customers complete purchases, locate items, and join reward programs.

Sales Manager

Top Dog Window Cleaning
04.2021 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Bartender

Remax Field
05.2021 - 09.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Direct Sales Representative

Canadian Property Stars
02.2017 - 03.2021
  • Met customers in homes and businesses to discuss and demonstrate products.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Put together sales proposals and contracts.

Bartender

Rogers Place
02.2017 - 11.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Concession Stand Attendant

Rexall Place
02.2016 - 02.2017
  • Consistently provided friendly service to promote better customer engagement.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Communicated stand offerings and answered guest questions regarding orders.

Sales Associate

Home Depot
03.2016 - 10.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Diploma In Stage Management And Construction - Technical Theatre

Metro Community College
Omaha, Nebraska
05.2011

Skills

  • Program Promotion
  • Loss Prevention
  • Display Building
  • Merchandise Sales

Timeline

Retail Clerk

Goodwill Industries Of Alberta
08.2023 - Current

Bartender

Remax Field
05.2021 - 09.2022

Sales Manager

Top Dog Window Cleaning
04.2021 - Current

Direct Sales Representative

Canadian Property Stars
02.2017 - 03.2021

Bartender

Rogers Place
02.2017 - 11.2018

Sales Associate

Home Depot
03.2016 - 10.2016

Concession Stand Attendant

Rexall Place
02.2016 - 02.2017

Diploma In Stage Management And Construction - Technical Theatre

Metro Community College
Macklin Emas