Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mackie Stewart

Kelowna,BC

Summary

Dynamic and dedicated professional with extensive experience in case management and client advocacy at the Central Okanagan Elizabeth Fry Society. Proven ability to uphold confidentiality while providing trauma-informed care and community outreach. Skilled in connecting clients with resources, ensuring successful outcomes through effective communication and support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Victim Services Caseworker

Central Okanagan Elizabeth Fry Society
10.2023 - 12.2024
  • Held a caseload of 40 clients, conducted intake, follow-up, and ongoing support for all files, both in the office and in the community.
  • Maintained detailed case notes for all files while ensuring the highest level of confidentiality was upheld.
  • Supported clients in connecting with appropriate community resources through referral and follow-up, as well as accompaniment to meetings and court dates if needed.

Youth Counsellor

Pine River Institute
07.2022 - 09.2023
  • Worked directly with youth facing multiple barriers in a residential setting, as they transitioned back into the community.
  • Helped clients develop social skills needed for successful interactions with peers.
  • Promoted a safe environment by enforcing rules and regulations while supervising youth activities.
  • Assisted clients in developing coping strategies for managing stressors.

Research Assistant

The University of Toronto
05.2020 - 02.2021
  • Worked with a team of students and faculty to launch 'The Landmark Project.'
  • Provided support for faculty members with data collection and reporting related to research projects.
  • Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.

Administrative Assistant

The University of Toronto
09.2018 - 02.2019
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Assisted with student events by running booths, interacting with peers, and producing marketing materials.

Education

Honours Bachelor of Arts -

The University of Toronto
Toronto, ON
01.2021

Skills

  • Case management
  • Trauma-informed care
  • Professional boundaries
  • Community outreach
  • Confidential recordkeeping
  • Client advocacy

Certification

CPR and First Aid, The Canadian Red Cross, 2024

Timeline

Victim Services Caseworker

Central Okanagan Elizabeth Fry Society
10.2023 - 12.2024

Youth Counsellor

Pine River Institute
07.2022 - 09.2023

Research Assistant

The University of Toronto
05.2020 - 02.2021

Administrative Assistant

The University of Toronto
09.2018 - 02.2019

Honours Bachelor of Arts -

The University of Toronto
Mackie Stewart