Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
AWARDS/CERTIFICATIONS
Generic

Mackenzy Soulliere

Sudbury,Canada

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Old Navy
Sudbury, ON
04.2023 - Current
  • Delivered exceptional customer service, enhancing shopping experiences and fostering customer loyalty.
  • Executed visual merchandising strategies to optimize product displays and drive sales.
  • Resolved customer inquiries and complaints, maintaining high satisfaction rates.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Real Canadian Superstore
Sudbury, ON
04.2023 - 09.2025
  • Support store operations through organization and attention to detail.
  • Processed high volumes of transactions accurately and efficiently in fast-paced environment.
  • Managed cash register operations, ensuring compliance with company policies and procedures.
  • Resolved customer inquiries and issues promptly to enhance satisfaction levels.
  • Implemented best practices for maintaining a clean and organized workstation.

Education

College Diploma - Social Service Worker

Cambrian College
Sudbury, ON
04-2028

High School Diploma -

Lasalle Secondary School
Sudbury, ON
06.2025

Skills

  • Customer service
  • Reliability
  • Time management
  • Leadership
  • Communication
  • Cash handling
  • Problem-solving
  • Teamwork and collaboration

LANGUAGES

English
Native or Bilingual
French
Native or Bilingual

Certification

  • First Aid & CPR (2021, renewed 2023)
  • WHMIS (2023)
  • Customer Service (2024)
  • Safety In 4 Steps (2024)
  • DELF Bilingual (2025)

Timeline

Retail Sales Associate

Old Navy
04.2023 - Current

Cashier

Real Canadian Superstore
04.2023 - 09.2025

College Diploma - Social Service Worker

Cambrian College

High School Diploma -

Lasalle Secondary School

AWARDS/CERTIFICATIONS

Proficiency Award (2024)

Proficiency Award (2025)

Outstanding Contribution

First Aid & CPR (2021, renewed 2023)

DELF Bilingual (2025)

Mackenzy Soulliere