Mackenzie Wood
Oro-Medonte,Canada
Summary
Detail-oriented and reliable candidate with a proven track record of juggling multiple priorities while maintaining a positive outlook. Strong problem-solving skills, thirst for knowledge, and exceptional communication abilities. Able to take on additional responsibilities to support team objectives. Positioned to make valuable contributions to team accomplishments and drive favorable outcomes. Eager to embrace fresh challenges and propel organizational goals forward with unwavering commitment and passion.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Maintenance Custodian
Vetta Nordic Spa
3210 Line 3 N, Oro-Medonte, ON L0L 2L0
05.2023 - Current
- Night shift
- Executed deep cleans of all spa areas, including saunas, bars, kitchens, bathrooms, and high-traffic guest areas.
- Utilized various cleaning machines like floor scrubbers, pressure washers, and carpet cleaning machines.
- Kept supplies efficiently stocked and systematically arranged.
- Facilitated onboarding sessions for new employees.
- Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
- Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
Cashier
Walmart
Orillia
06.2020 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Showcased versatility by excelling in numerous store positions, surpassing front end duties.
Private Nanny
Private Care
Orillia
01.2016 - 05.2020
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Led indoor and outdoor activities to entertain and occupy children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
Education
High School Diploma -
GED
Oro, ON06.2020
Skills
- Power tools operation
- Safety procedures
- Cleaning techniques
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Responsible and dependable
- Custodial machine operation
- Skilled housekeeper
- Groundskeeping
- Building maintenance
- Excellent communication skills
- Willingness to learn
- Strong work ethic
Languages
English
Native or Bilingual
Certification
- Standard First Aid CPR/AED Level C (May 2025 - May 2028)
Timeline
Maintenance Custodian
Vetta Nordic Spa
05.2023 - Current
Cashier
Walmart
06.2020 - 05.2023
Private Nanny
Private Care
01.2016 - 05.2020
High School Diploma -
GED