Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MACKENZIE WALL

Winnipeg,MB

Summary

I have always wanted to work in the mental health and psychology field, with a focus on criminal psychology. My goal is to one day become a behavioral analyst. Though I have not yet had the chance to work in a professional mental health workplace, I am confident that I would make a great addition to your team. I care about others. I am just as passionate about helping as I am about learning. I am a hardworking and creative student, capable of working in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Community Service Volunteer

Global Shore Opportunities
01.2015 - 03.2018
  • Supported underprivileged families with the distribution of essential supplies, improving their living conditions
  • Collaborated with local families to provide food baskets to those in need
  • Initiate, facilitate, and moderate classroom discussions within an ESL setting
  • Planned and hosted VBS in a local park in Guatemala
  • Assisted in planning and executing fundraising events to raise vital funds for the company non-profit

Office Support Specialist

Sandy Shore Farms
10.2019 - 08.2024
  • Operated multi-line telephone systems to answer incoming calls and accurately direct callers to appropriate employees
  • Policed office front entrance, monitoring arrival and departure of staff and visitors
  • Supported team members with timely responses to inquiries and prompt resolution of issues, fostering a positive work environment.
  • Processed incoming and outgoing documents via electronic methods and systems
  • Entered invoices and checked statements through Sage50 and other accounting sites
  • Assisted in the development and implementation of new office procedures that increased overall productivity and efficiency within the organization.

Education

Psychology, Peace/Conflict Transformational Study

Canadian Mennonite University
Winnipeg, MB
04.2025

Skills

- Interpersonal

- Active Listening

- Crisis Intervention

- Emotional Support

- Conflict De-Escalation

- Build Coping Skills

- Organization

- Basic Working Spanish

Certification

- Emergency Psychological First Aid

- First Aid and CPR

- Active Listening

- DBT Assistance


Timeline

Office Support Specialist

Sandy Shore Farms
10.2019 - 08.2024

Community Service Volunteer

Global Shore Opportunities
01.2015 - 03.2018

Psychology, Peace/Conflict Transformational Study

Canadian Mennonite University

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