MacKenzie Sweet
Kingston,ON
Summary
Dynamic and results-oriented Supervisor with a proven track record of leading teams to achieve on-time job completion. Expertise in task assignment, employee training, and delivering constructive feedback, while effectively mediating interpersonal conflicts and ensuring adherence to company procedures. Strong communication and listening skills foster a collaborative environment, empowering team members to excel. Committed to providing leadership and vision that inspire teams to meet and exceed organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Painter Supervisor
Rocket Painter
Kingston, ON
05.2025 - Current
- Supervised painting crews to ensure project timelines and quality standards were met.
- Coordinated daily tasks and materials distribution among team members for efficiency.
- Trained new employees on safety protocols and proper painting techniques.
- Conducted regular inspections of work sites to maintain compliance with safety regulations.
- Resolved on-site issues quickly to minimize disruptions in project execution.
Supervisor
Score Pizza
Kingston, ON
02.2023 - 05.2025
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues.
- Food preperation as well as line cook.
- Knowledge with Stone oven use.
- Taking customer orders and managing cash
- Regulating fridge and line tempatures
- Competing order for Uber, DoorDash, Skip the dishes & Clover
- Placing order for produce/stock. Organizing once products have been recieved.
Customer Service Representative
The Fun Zone
Kingston, ON
10.2021 - 02.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Covid cleaning protocols
- Arcade game maintenance
- Answering phones
- Working cash / debit machine
Education
Frontenac Secondary School
Kingston, ON09-2024
Regiopolis - Notre Dame Catholic Secondary School
Kingston, ON09.2020
Bachelor of Arts - Psychology
Wilfrid Laurier University
Waterloo, ON05-2029
Bachelor of Arts - Criminology
Wilfrid Laurier University
Waterloo, ON05-2029
Skills
- Task management
- Inventory management
- Adherence to quality standards
- Oversee inventory coordination
- System maintenance
- Regular transaction assessment
- Effective department structuring
- Employee discipline management
- Employee training
- Effective complaint management
- Device configuration
- Employee supervision
- Effective communication skills
Accomplishments
- Honour Roll
- Dual Degree
- Supervisor at young age
- Work Ethic
Languages
English
Native or Bilingual
Certification
WHMIS - 2023
Worker Health & Saftey Awareness - 2023
Food Handlers - 2023
Babysitting Course - 2018
Timeline
Painter Supervisor
Rocket Painter
05.2025 - Current
Supervisor
Score Pizza
02.2023 - 05.2025
Customer Service Representative
The Fun Zone
10.2021 - 02.2022
Regiopolis - Notre Dame Catholic Secondary School
Frontenac Secondary School
Bachelor of Arts - Psychology
Wilfrid Laurier University
Bachelor of Arts - Criminology
Wilfrid Laurier University