Mackenzie Smith
Bragg Creek
Summary
With a proven track record at Creekside Plumbing, I've honed my expertise in specialized heating, plumbing, gas fitting and septic systems and demonstrated exceptional customer relations. My entrepreneurial spirit, mechanical inclination , and superior people skills,, have driven successful business operations and team leadership, showcasing my ability to deliver projects with precision and care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Owner/Operator Plumber and Gas Fitter
Creekside Plumbing
07.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Built extensive customer profiles in order to prioritize regular maintenance and future projects.
- Specialized in rural acreage/ranch/farm plumbing, heating, gas-fitting, and septic systems.
- Proficient in quoting and billing. scheduling and managing projects, and coordinating staff.
Lead Service Technician
Acreage Development Solutions
07.2019 - 06.2022
- Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
- Specialized in septic installation,service and repair.
- Coordinated multiple staff to enhance team productivity at various job sites.
- Operated the hydro vac truck to service residential and light commercial septic with a Class 3, Q/airbrakes drivers qualification.
Apprentice Plumber/Gas Fitter
Creekside Plumbing Service
02.2014 - 02.2019
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Gained specialized skills in a rural application resulting in a broad base knowledge of plumbing, heating, water supply and treatment, septic, drain cleaning and gas fitting.
- Used industry specific tools and procedures to execute basic and complex plumbing and gas fitting tasks.
- Followed safety practices and procedures to reduce on-site risks.
Roughneck
CWC Well Services
01.2013 - 01.2014
- Contributed to successful drilling operations by assembling and disassembling drilling equipment as needed.
- Cleaned up and inspected equipment after use.
Education
Journeyman Certificate Plumber
Southern Alberta Instittue of Technology
Calgary, AB07-2019
Journeyman Certificate Red Seal Gasfitter Class B
Southern Alberta Institute of Technology
Calgary07-2019
Grade 12 Graduate
Springbank High School
Calgary, AB06-2012
Skills
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Work Planning and Prioritization
- Business planning
- Class 3 Drivers License with Q(airbrakes)
- Mechanically inclined
- Specialized septic and boiler systems and programming s
- Drain cleaning, jetting, steaming, and auguring
- Expert furnace replacement and servicing
Certification
- Alberta Onsite Wastewater Management (AOWMA) Certification held from 2019 - 2021
Timeline
Business Owner/Operator Plumber and Gas Fitter
Creekside Plumbing
07.2022 - Current
Lead Service Technician
Acreage Development Solutions
07.2019 - 06.2022
Apprentice Plumber/Gas Fitter
Creekside Plumbing Service
02.2014 - 02.2019
Roughneck
CWC Well Services
01.2013 - 01.2014
Journeyman Certificate Plumber
Southern Alberta Instittue of Technology
Journeyman Certificate Red Seal Gasfitter Class B
Southern Alberta Institute of Technology
Grade 12 Graduate
Springbank High School
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