Mackenzie Schneider
Langley
Summary
Compassionate and goal-orientated professional with extensive customer service experience, dedicated to delivering exceptional care and support. Skilled in building meaningful connections, ensuring client satisfaction, and maintaining a high standard of safety and well-being. Proven ability to adapt to individual needs with patience, empathy, and attention to detail. Eager to apply strong interpersonal skills and a service-orientated mindset to provide compassionate home care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
LaVieEnRose
11.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Camp Instructor | Barn Staff
A&T Equestrian
06.2024 - 11.2024
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Supervised and instructed children in horsemanship skills, including grooming, tacking, and basic riding techniques.
- Ensured the safety and well-being of both campers and horses through attentive supervision and adherence to safety protocols.
- Assisted with daily barn operations, including feeding, mucking stalls, and general maintenance.
- Fostered a positive and encouraging environment, building confidence and trust among young riders.
Bakery Clerk
Buy Low Foods
08.2020 - 05.2021
- Assisted Customers in selecting bakery products and provided information about ingredients, pricing, and availability.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Operated bakery equipment including ovens, mixers, and slicers in a safe and efficient matter
- Maintained cleanliness and sanitation standards in the bakery area, including cleaning equipment, countertops, and display cases.
Education
High School Diploma -
Walnut Grove Secondary
Langley, BC06-2023
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Communication and interpersonal skills
- Reliable and Responsible
- Leadership
Certification
Restorative Action Mediation Training | Langley School District
April 2022
Timeline
Camp Instructor | Barn Staff
A&T Equestrian
06.2024 - 11.2024
Retail Sales Associate
LaVieEnRose
11.2021 - Current
Bakery Clerk
Buy Low Foods
08.2020 - 05.2021
High School Diploma -
Walnut Grove Secondary
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