Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Reese

919-1845 Baseline Rd Nepean,ON

Summary

Friendly and reliable candidate with a personal drive to achieve fulfillment through professional success and a passion for making a positive impact in the lives of others.

Overview

5
5
years of professional experience

Work History

Host & Server

Summerhays Bar & Grill
09.2023 - Current
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Postal Clerk

Rexall - Canada Post Outlet
08.2023 - Current
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate records of incoming and outgoing shipments, contributing to efficient postal operations.

Restaurant Team Member

Tim Hortons
01.2023 - 06.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Greeted guests pleasantly and answered menu questions.
  • Cultivated warm relationships with regular customers.

Guest Coordinator

The Ten Spot Beauty Bar
09.2021 - 08.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed reservation system, ensuring accurate room bookings and prompt guest notifications of any changes.
  • Assisted in training new Guest Coordinators, contributing to a well-prepared and knowledgeable team.

Postal Clerk

IDA - Canada Post Outlet
09.2020 - 03.2021
  • Supported colleagues during peak hours, working together effectively under pressure for optimal performance.
  • Upsold postal services like insurance and tracking.
  • Identified potential discrepancies or errors in address information before processing items for shipment, reducing returned mail rates.

Library Assistant (Summer Student Position)

Bonnechere Union Public Library
06.2020 - 08.2020
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Developed library displays and implemented innovative outreach activities for improved community engagement.

Cashier

Rexall
11.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Office Administration Certificate -

Algonquin College
04.2021

Performing Arts Certificate -

Algonquin College
04.2020

Skills

  • Hardworking and positive
  • Knowledgeable of Microsoft Office
  • Detail-oriented
  • Able to work independently
  • Adept at multitasking

Timeline

Host & Server

Summerhays Bar & Grill
09.2023 - Current

Postal Clerk

Rexall - Canada Post Outlet
08.2023 - Current

Restaurant Team Member

Tim Hortons
01.2023 - 06.2023

Guest Coordinator

The Ten Spot Beauty Bar
09.2021 - 08.2022

Postal Clerk

IDA - Canada Post Outlet
09.2020 - 03.2021

Library Assistant (Summer Student Position)

Bonnechere Union Public Library
06.2020 - 08.2020

Cashier

Rexall
11.2019 - 03.2020

Office Administration Certificate -

Algonquin College

Performing Arts Certificate -

Algonquin College

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Mackenzie Reese