Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mackenzie Pye

London,ON

Summary

Proven multitasker and communicator, excelled in fast-paced environments, and able to enhance customer satisfaction and service efficiency. Leveraged exceptional customer service and demonstrating a strong work ethic and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Chucks Roadhouse
09.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

The Drake Devonshire
05.2023 - 09.2023
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Wine Steward

Karlo Estates
05.2022 - 09.2022
  • Set up wine tastings to bring in business and promote special offerings.
  • Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.

Farm Laborer

Willowcreek Farms
05.2018 - 08.2023
  • Collaborated with coworkers to complete daily farm tasks efficiently and quickly.

Education

Bachelor of Arts - Sociology

King's University College - Western University
London, ON
10.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Service prioritization
  • Guest Relations Management
  • Multitasking Abilities
  • Problem-Solving

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Server

The Drake Devonshire
05.2023 - 09.2023

Server/Bartender

Chucks Roadhouse
09.2022 - Current

Wine Steward

Karlo Estates
05.2022 - 09.2022

Farm Laborer

Willowcreek Farms
05.2018 - 08.2023

Bachelor of Arts - Sociology

King's University College - Western University

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Mackenzie Pye