Mackenzie Paulin
Comox
Summary
I am a high school graduate who aspires to become a nurse and am eager to gain valuable experience through this position. I have developed a strong work ethic through years of assisting on our family farm and cleaning our rental cabin for new customers to come stay in. I believe that the various positions I have held over the years have provided me with experience in customer interactions and resolving issues promptly. I am reliable and adaptable with excellent communication and problem-solving skills. I am committed to providing empathetic support, ensuring every individual feels valued and cared for.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Line cook, Cashier
Surfside Fish & Chips
04.2024 - Current
- Monitored inventory levels, ensuring availability of ingredients while minimizing waste.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain smooth kitchen operations during peak hours.
- Operated kitchen equipment efficiently to ensure timely meal preparation and service delivery.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Farm Worker, Cabin Cleaner
DKT Fram
12.2011 - Current
- Ensured animal welfare by providing proper nutrition, healthcare, and comfortable living conditions for livestock.
Crewing/Scheduling
B.C. Ferries
03.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across day/evening, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Cashier/Customer Service Representative
Bayne Sound Oysters Co.
01.2023 - 04.2023
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
Customer Service Representative
Mount Washington
11.2021 - 04.2022
- Assisted with the purchasing of lift tickets, equipment rentals and lesson bookings
- Resolved customer inquiries efficiently through phone, email, and chat support.
- Streamlined complaint resolution processes to enhance customer satisfaction rates.
Cashier
A&W
06.2019 - 07.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts when needed
Education
Diploma -
Vanier
Courtenay06.2021
Skills
- Good with people
- Helping others when needed
- Hard working
- Will always finish work to the best of my abilities
Certification
Food Safe Course - 03/2019
Timeline
Line cook, Cashier
Surfside Fish & Chips
04.2024 - Current
Crewing/Scheduling
B.C. Ferries
03.2023 - 02.2024
Cashier/Customer Service Representative
Bayne Sound Oysters Co.
01.2023 - 04.2023
Customer Service Representative
Mount Washington
11.2021 - 04.2022
Cashier
A&W
06.2019 - 07.2021
Farm Worker, Cabin Cleaner
DKT Fram
12.2011 - Current
Diploma -
Vanier
Hobbies and Interests
Basketball, Skiing, farming