Mackenzie Nevin
Onoway,AB
Summary
Results-driven professional with a strong work ethic and adaptability, eager to embrace new challenges. Demonstrates exceptional interpersonal skills and the ability to master new concepts quickly, contributing effectively in both team-oriented and independent settings. Core competencies include problem-solving, strategic thinking, and effective communication.
Overview
3
3
years of professional experience
Work History
Service Coordinator
Sky Eye Measurement
Acheson, Alberta
04.2024 - Current
- Coordinated services for clients.
- Generated sales quotes and orders.
- Procured parts from suppliers.
- Provided customer service to ensure client satisfaction.
- Maintained accurate records of services provided for each client.
- Handled incoming calls and inquiries from customers regarding services offered.
- Researched, identified and resolved customer complaints in a timely manner.
- Assisted in the development of training materials related to service coordination processes.
- Developed strategies for improving customer experience with the organization's services.
- Monitored staff performance and provided feedback on areas of improvement needed.
- Created detailed reports on quality assurance metrics related to service delivery.
Ball Prover- Helper
Sky Eye Measurement
Acheson, Alberta
06.2022 - 04.2024
- Calibrated field devices (temperature and pressure transmitters).
- Diagnosed/troubleshoot issues on field devices.
- Proved meters (Coriolis and turbine meters).
- Plan and prepare for trips.
Apprentice Electrician
Sky Eye Measurement
Acheson, Alberta
10.2021 - 06.2022
- Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
- Connected wires to circuit breakers, transformers or other components.
- Performed general maintenance on electrical systems including replacing worn parts and repairing faulty wiring.
- Measured, cut and bent wire and conduit using hand tools and power tools.
- Assembled conduits by threading ends together with couplings or clamps.
- Read blueprints or technical diagrams to determine the layout of a system.
- Followed all safety procedures when handling hazardous materials such as high voltage electricity.
- Tested continuity of circuits in electrical wiring using testing devices such as ohmmeters, voltmeters and oscilloscopes.
Education
Diploma - Oilfield Operator
Northern Lakes College
Peace River, AB06-2021
High School Diploma -
Onoway Jr/Sr High School
Onoway, AB06-2020
Some College (No Degree) - 1st Year Electrician
Northern Alberta Institute of Technology
EdmontonSkills
- Precision in task execution
- Optimized resource management
- Accurate recordkeeping
- Effective communication
- Strategic goal-setting
- Coordination
- Program follow-up and assessment
- Ongoing client support
- Community resource expertise
- Organized Documentation
Timeline
Service Coordinator
Sky Eye Measurement
04.2024 - Current
Ball Prover- Helper
Sky Eye Measurement
06.2022 - 04.2024
Apprentice Electrician
Sky Eye Measurement
10.2021 - 06.2022
Diploma - Oilfield Operator
Northern Lakes College
High School Diploma -
Onoway Jr/Sr High School
Some College (No Degree) - 1st Year Electrician
Northern Alberta Institute of Technology
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