Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MacKenzie Lavigne

Frederickton,NB

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Urban Planet
12.2023 - 01.2024
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Administrative Assistant

Eastern Fence Products
02.2023 - 07.2023
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

House Cleaner

Self Employeed
06.2021 - 07.2023
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Dusted picture frames and wall hangings with cloth.
  • Emptied trashcans and transported waste to collection areas.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.

Education

High School Diploma -

Bluefield High School
Hampshire, PE
06.2023

Skills

  • Customer Service
  • Organizational skills
  • Attention to detail
  • Time management
  • Cleaning Techniques
  • Customer Service-Focused
  • Teamwork
  • Multitasking and Prioritizing
  • Money Handling

Languages

English

Timeline

Retail Sales Associate

Urban Planet
12.2023 - 01.2024

Administrative Assistant

Eastern Fence Products
02.2023 - 07.2023

House Cleaner

Self Employeed
06.2021 - 07.2023

High School Diploma -

Bluefield High School

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MacKenzie Lavigne