Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mackenzie Landry

Dieppe,New Brunswick

Summary

Caring and friendly customer service professional with 10+ years of experience in consumer retail and B2B settings. Excited to improve the customer experience and increase retention through quick resolution of any customer concerns.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Commercial Artist

Colors Media LTD
Dieppe, New Brunswick
01.2021 - Current
  • Captured high-quality images for diverse clients in various settings.
  • Collaborated with clients to understand their vision and requirements.
  • Edited and retouched photographs using industry-standard software tools.

Cashier

COOP IGA
Dieppe, New Brunswick
07.2018 - 09.2019
  • Processed customer transactions efficiently at the checkout counter.
  • Maintained cleanliness and organization of checkout area for smooth operations.
  • Assisted customers with product inquiries and provided excellent service.

Professional Photographer

Photos Unlimited
Dieppe, New Brunswick
08.2021 - 03.2022
  • Developed creative concepts for photo shoots based on client requirements.
  • Organized and maintained photography equipment to ensure readiness for assignments.
  • Collaborated with clients to plan shoots and boost satisfaction with photos.

Commercial Artist

Trans With a Voice TM
Dieppe, New Brunswick
03.2023 - 01.2024
  • Created illustrations for marketing materials and promotional campaigns.
  • Collaborated with team members on design concepts and project ideas.
  • Assisted in developing visual content for social media platforms.

Cashier

Walmart
Dieppe, New Brunswick
11.2017 - 01.2018
  • Managed returns and exchanges according to store policies effectively.
  • Engaged with customers to create a welcoming atmosphere in the store.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Cashier

Tim Hortons
Dieppe, NB
08.2014 - 03.2016
  • Handled cash, credit, and gift card transactions securely during busy shifts.
  • Operated point-of-sale system effectively for smooth transaction processing.
  • Resolved customer complaints professionally while ensuring satisfaction at COOP IGA.

Education

GED -

CAEC
Moncton
07-2025

Adult Psychology

ICS CANADA
Montreal, QC
08-2024

Computer Graphics

ICS CANADA
Montreal, QC
05-2023

Professional Photography

The Photography Institute
Vancouver, BC
05-2020

Skills

  • Client collaboration
  • Digital photography
  • Illustration techniques
  • Software proficiency
  • Creative problem solving
  • Logo creation
  • Digital illustration
  • Typography mastery
  • Sales transactions
  • Point of sale proficiency
  • Cash management
  • Patience and empathy
  • Credit and cash transactions
  • Time-lapse photography
  • Composition techniques
  • Night photography
  • Flash photography
  • Adobe photoshop

Certification

  • Photographer of the year - MISS TEEN CANADA

Languages

French
Native/ Bilingual
English
Native/ Bilingual

Timeline

Commercial Artist

Trans With a Voice TM
03.2023 - 01.2024

Professional Photographer

Photos Unlimited
08.2021 - 03.2022

Commercial Artist

Colors Media LTD
01.2021 - Current

Cashier

COOP IGA
07.2018 - 09.2019

Cashier

Walmart
11.2017 - 01.2018

Cashier

Tim Hortons
08.2014 - 03.2016

GED -

CAEC

Adult Psychology

ICS CANADA

Computer Graphics

ICS CANADA

Professional Photography

The Photography Institute

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Mackenzie Landry