Mackenzie King
Port Hope ,ON
Summary
Dynamic professional with a proven track record at Lorne's Slinger Service (2020) Inc., excelling in roles requiring meticulous attention to detail and exceptional customer service. With experience in Quickbooks and Microsoft Excel, adept at streamlining processes to enhance efficiency and accuracy. Demonstrated adaptability and problem-solving skills, significantly improving departmental organization and client satisfaction.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Bookkeeping Administrative Assistant /Trucking Dispatcher
Lorne's Slinger Service (2020) Inc.
2021.03 - Current
- Managed accounts payable and receivable tasks, maintaining accurate records.
- Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
- Assisted with payroll processing, ensuring accurate calculation of employee wages and tax deductions based on current regulations.
- Implemented technology solutions such as GPS tracking systems to monitor fleet activities and enhance dispatch efficiency.
- Provided excellent customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clients.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Managing Bartender
St. Louis Bar & Grill
2017.12 - 2021.03
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Front of House Manager/Server
Black Diamond Golf Course
2017.04 - 2017.11
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Monitored inventory levels closely to minimize waste while keeping costs under control through careful planning and purchasing decisions.
- Oversaw daily financial transactions, including cash handling, deposits, and reporting, maintaining accuracy and accountability.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Diploma -
Fleming College
Peterborough, ON 2013.09 - 2015.05
Skills
Payroll Processing
Expense Tracking
Invoice Processing
Attention to Detail
Customer Service
Data Entry
Accounts Payable and Receivable
Strong Communication Skills
Advanced problem solving
Adaptability and Flexibility
Quickbooks
Microsoft Excel
Certification
Smart Serve Certified
Timeline
Bookkeeping Administrative Assistant /Trucking Dispatcher
Lorne's Slinger Service (2020) Inc.
2021.03 - Current
Managing Bartender
St. Louis Bar & Grill
2017.12 - 2021.03
Front of House Manager/Server
Black Diamond Golf Course
2017.04 - 2017.11
Diploma -
Fleming College
2013.09 - 2015.05
Smart Serve Certified
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