Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Hi, I’m
Mackenzie Hickey
Clarenville,NL
Work Preference
Summary
Assisted healthcare teams in delivering patient care and administrative support. Managed documentation and data handling in busy clinical environments. Demonstrated adaptability and eagerness to learn while contributing to team goals.
Overview
4
years of professional experience
Work History
Innovaderm ResearchSt. John's, NL
Clinical Data Coordinator
09.2025 - 01.2026
Job overview
- Provided data management, review, and reconciliation to the project team, sponsor, and external vendors as needed.
- Assisted with user acceptance testing, database design, and the creation of the data management plan (DMP) and other related documentation.
- Working with data coding and programming in SAS and Excel.
- Canada
Skincare StudioNL
Clinical Research Coordinator / Patient Care Coordinator
07.2023 - 08.2025
Job overview
- Achieved successful recruitment and informed consent for over 8 industry-sponsored phase II–IV clinical trials, enhancing study participation.
- Improved clinical operations and patient care coordination in a busy dermatology research clinic, contributing to streamlined processes.
- Enhanced front-desk operations, facilitating efficient patient check-in/out and scheduling.
- Effectively triaged and delegated all incoming faxes and referrals through the EMR to appropriate clinical and research staff, improving response times.
- Coordinated appointments, referrals, and follow-ups, fostering communication with pharmacies, physicians' offices, laboratories, and allied health providers.
- Maintained EMR workflows, resulting in improved scheduling, documentation, outbound faxing, and patient communication.
- Collected behavioural and clinical data, conducted interviews, obtained medical histories, performed vitals/ECGs, and administered phlebotomy, IV infusions, and injections, ensuring comprehensive patient care.
- Managed biological sample processing, achieving quality checks, accurate data entry, and compliant international shipments.
Memorial UniversitySt. John's, NL
Animal Care Research Technician
05.2022 - 04.2023
Job overview
- Maintained accurate records of veterinary procedures and research data for ongoing animal studies.
- Collected, labeled, and cataloged biological samples while ensuring proper documentation protocols.
- Contributed to regulatory compliance (CCAC) through detailed log maintenance and data handling
Education
Memorial University of NewfoundlandSt. John's, NL
Bachelor of Science from Biology for Health Professions
05.2024
Skills
Clinical Data Management (CDM)
Electronic Data Capture (EDC) Systems
Clinical Trial Documentation & TMF Management
Data Quality Control & Data Validation
Good Clinical Practice (GCP) Compliance
Query Management & Data Cleaning
Protocol & Case Report Form (CRF) Review
Regulatory Documentation & Audit Readiness
Languages
English
Native or Bilingual
Timeline
Clinical Data Coordinator
Innovaderm Research
09.2025 - 01.2026
Clinical Research Coordinator / Patient Care Coordinator
Skincare Studio
07.2023 - 08.2025
Animal Care Research Technician
Memorial University
05.2022 - 04.2023
Memorial University of Newfoundland
Bachelor of Science from Biology for Health Professions