Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Volunteer at animal shelter Thailand
Timeline
Generic

MACKENZIE GUILD

Nanaimo,BC

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Bartender

Millers Pub
12.2022 - 10.2023
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Served food and beverages promptly with focused attention to customer needs.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Serving Support Staff

Longhorn Saloon & Grill
10.2021 - 11.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Server/Cashier

SAYSUTCHEN CONCESSION
06.2021 - 08.2021
  • Season Summer work
  • Greeting customers on arrival and departure, taking orders, serving food and beverages, cleaning tables and counters
  • Collecting payment

Multi-service worker

AVENIER MEMORY CARE
01.2021 - 07.2021
  • Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, dusting, windows and using germicides
  • Monitor and maintain housekeeping supplies
  • Clean and maintain housekeeping equipment.

Server/Cashier

NOODLEBOX
09.2020 - 03.2021
  • Greeting and introducing customers to new menu items, carrying trays of food and drinks to tables, assisted in training of new staff members regarding restaurant protocols and service expectations.

Server/Bartender

WINGHAUS
01.2020 - 03.2020
  • Greeting customers, taking orders, obtained a liquor license too legally serve alcoholic beverages
  • Took on closing duties and restocking in preparation for next day.

Server/Cashier

TOMO SUSHI
09.2018 - 10.2019
  • Greeting customers, prepping food, processing payments and handling cash and credit transactions.

Education

HIGH SCHOOL DIPLOMA -

NANAIMO DISTRICT SECONDARY SCHOOL
Nanaimo, BC
06.2019

Skills

  • Exceptional customer service
  • Highly motivated and goal oriented
  • Ability to work in a group as well as by myself
  • Ability to learn quickly
  • Great multitasker
  • Enthusiastic
  • Flexible when it comes to work demands
  • Ability to work under pressure

Certification

  • SERVING IT RIGHT, 09/01/21, 09/01/26
  • RCG, 11/01/19, 11/01/24, Australian responsible conduct of gambling
  • RSA, 11/01/19, 11/01/24, Australian responsible service of alcohol
  • DRIVERS LICENSE, 06/01/18, 03/01/23, Class 7 BC
  • FOOD SAFE, present

Additional Information

References available upon request.

Languages

English
Native or Bilingual

Volunteer at animal shelter Thailand

With my love of animals I volunteered at Malee's Animal shelter in  Chantaburi, Thailand.  

Timeline

Server/Bartender

Millers Pub
12.2022 - 10.2023

Serving Support Staff

Longhorn Saloon & Grill
10.2021 - 11.2022

Server/Cashier

SAYSUTCHEN CONCESSION
06.2021 - 08.2021

Multi-service worker

AVENIER MEMORY CARE
01.2021 - 07.2021

Server/Cashier

NOODLEBOX
09.2020 - 03.2021

Server/Bartender

WINGHAUS
01.2020 - 03.2020

Server/Cashier

TOMO SUSHI
09.2018 - 10.2019

HIGH SCHOOL DIPLOMA -

NANAIMO DISTRICT SECONDARY SCHOOL

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