Mackenzie French
Brantford
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Counselor- George House
SOAR Community Services
07.2025 - Current
- Assisted clients in exploring feelings and understanding behaviors.
- Supported individuals dealing with mental health and emotional issues.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Listened to clients' concerns and provided encouragement and support.
Volunteer
Woodview Youth Mental Health & Autism Services
04.2024 - Current
- Gathered information and feedback from members about needs and interests.
- Built reciprocal relationships with communities, volunteers, and organizations to support program goals.
- Organized special events and activities to boost youth engagement and improve lives of at-risk children.
Youth Counselor- Station House
SOAR Community Services
06.2023 - Current
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Created and implemented individualized plans for individual youth.
- Established and maintained relationships with youth, families and community partners.
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Helped youth develop and achieve personal goals with close support.
- Provided crisis intervention and emotional support to youth.
General Maintenance Worker Summer Student
City of Brantford
08.2021 - 09.2025
- Set up and broke down venue spaces for events based on directions and diagrams.
- Performed general housekeeping and cleaning tasks.
- Completed routine sweeping, mopping, waxing, and polishing of high-traffic floors.
- Analyzed products through various stages of production to evaluate quality.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Temporary Program Coordinator's Assistant
Lansdowne Children's Centre
04.2025 - 06.2025
- Developed and recommended policies and procedures for evaluating programs.
- Verified accuracy of program laws and compliance with FCC rules and regulations.
- Helped directors resolve production, casting and budgeting issues impacting station performance.
- Developed proposals and operational plans within assigned area.
- Developed new program and feature ideas for station.
Temporary Legal Assistant
Frost White Law
11.2024 - 03.2025
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
Volunteer
Kids Help Phone
01.2023 - 01.2024
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Provided education on mental health topics and resources to clients.
- Assisted clients in exploring feelings and understanding behaviors.
- Supported individuals dealing with mental health and emotional issues.
- Listened to clients' concerns and provided encouragement and support.
- Determined clients' risk of self-harm or other dangerous behaviors.
Cashier
McDonald's
09.2018 - 07.2021
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Volunteer
Participation House
02.2021 - 06.2021
- Reacted quickly and calmly in all emergency situations, adhering to all safety procedures and policies.
- Interacted with residents to provide assistance, individualized attention and cultivate personal growth.
- Engaged in games and sports recreational activities with residents to facilitate program plans.
Education
Bachelor of Arts - Psychology
University of Guelph
Guelph, ON06-2024
High School Diploma -
Assumption College School
Brantford, ON06-2021
Skills
- Youth guidance
- Addiction expertise
- Parent and caregiver rapport
- Counseling best practices
- Substance abuse prevention
- Rapport building
- Crisis management
- Mental health support
- Crisis intervention
- Verbal and written communication
Certification
Crisis Intervention Training Certified
First Aid/CPR Certified
Timeline
Youth Counselor- George House
SOAR Community Services
07.2025 - Current
Temporary Program Coordinator's Assistant
Lansdowne Children's Centre
04.2025 - 06.2025
Temporary Legal Assistant
Frost White Law
11.2024 - 03.2025
Volunteer
Woodview Youth Mental Health & Autism Services
04.2024 - Current
Youth Counselor- Station House
SOAR Community Services
06.2023 - Current
Volunteer
Kids Help Phone
01.2023 - 01.2024
General Maintenance Worker Summer Student
City of Brantford
08.2021 - 09.2025
Volunteer
Participation House
02.2021 - 06.2021
Cashier
McDonald's
09.2018 - 07.2021
Bachelor of Arts - Psychology
University of Guelph
High School Diploma -
Assumption College School