Mackenzie Dyck
Wheatley,ON
Summary
I am looking for a position where I can learn, grow, and demonstrate my strengths and skills. I have a strong willingness to learn new things and to make sure my customers and team members are satisfied with my work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Line Packer
DT Enterprise
08.2023 - Current
- Packing various vegetables into boxes.
- Assisted in training new employees on proper packing procedures.
- Operated automated packing equipment proficiently.
- Collaborated with team members to meet tight deadlines, ensuring timely delivery of products to customers.
- Reduced waste by implementing proper packaging techniques.
Associate
Winners TJX
05.2020 - 04.2023
- Greeted customers and offered assistance.
- Operated cash register for cash, and credit card transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Checked fitting room stalls and sorted merchandise to racks.
- Cleaned and maintained fitting rooms regularly.
- Answered customer questions about products.
- Maintained a clean and organized sales floor.
Server
Seacliff Manor
02.2019 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to residents needs.
- Collaborated with team members during busy shifts.
- Cultivated warm relationships with residents.
- Enhanced satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area and kitchen.
Kitchen Helper
Midges Cafe
07.2018 - 02.2019
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Assisted chefs with various cooking tasks, contributing to the creation of diverse and delicious menu items for satisfied patrons.
Sandwich Artist
SUBWAY®Restaurants
04.2017 - 07.2018
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized
- Making well crafted sandwiches and other food items for customers
- Prepped ingredients in an organized and timely fashion.
Education
High School Degree -
Leamington District Secondary School
Leamington, ON2020
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Problem Resolution
- Money handling abilities
- Payment Processing
- Customer satisfaction measurement
- Order Processing
- Quality Control
Certification
Smart Serve
Timeline
Line Packer
DT Enterprise
08.2023 - Current
Associate
Winners TJX
05.2020 - 04.2023
Server
Seacliff Manor
02.2019 - 02.2020
Kitchen Helper
Midges Cafe
07.2018 - 02.2019
Sandwich Artist
SUBWAY®Restaurants
04.2017 - 07.2018
High School Degree -
Leamington District Secondary School
Smart Serve
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