MACKENZIE DWYER
Mississauga,Canada
Overview
7
7
years of professional experience
Work History
360 Staffing Consultant
Randstad Canada
Mississauga, Canada
04.2024 - Current
- Built and managed a full recruitment desk, from client acquisition to candidate placement.
- Grew department portfolio of clients by 20%, across several industries by offering tailored workforce solutions and strategic hiring advice.
- Consistently exceeded KPIs in client development, candidate placements, and revenue generation by implementing proactive recruitment and sales strategies.
Account Manager
Bespoke Metrics
Toronto, Canada
01.2023 - 04.2024
- Consistently exceeded monthly sales quotas, showcasing a strong track record of revenue generation.
- Managed a portfolio of 150+ client accounts with a focus on retention, upselling, and long-term relationship management.
- Delivered high-accuracy data to clients on strict deadlines, contributing to improved client satisfaction.
Delegate Sales Manager
Generis
Toronto, Canada
03.2022 - 01.2023
- Recognized as top BDE for four consecutive months, doubling average sales revenue.
- Closed over $100K in delegate sales and managed 8 high-value accounts generating $120K annually.
- Surpassed event rebooking targets by 20% while representing the company at multiple in-person events.
- Managed a team of 4 BDEs, improving KPIs by 60% through coaching, new sales scripts, and enhanced training.
Store Manager
Moores Clothing For Men
Oakville, Canada
09.2018 - 03.2022
- Satisfied disgruntled customers by handling every complaint with diplomatic communication skills.
- Increased sales by connecting personally with customers and educating on product options.
- Managed 5-7 staff members, monitored performance, and assisted in scheduling.
Education
Business Administration - Human Resources - With Honours
Sheridan College
Mississauga12.2021
Skills
- HubSpot
- Salesforce
- Cold calling
- Client management
- Leadership Experience
- Microsoft Suite
Volunteer Experience
Board of Directors - Social Media Director, Erindale Hockey Association, 09/01/24 - Present
- Created engaging content for various social media channels, including Facebook, Twitter, and Instagram.
- Organized events in order to engage directly with target audiences.
- Identified potential sponsors who could help expand reach into new markets.
Initiation Program Co-Ordinator, Erindale Hockey Association, 09/01/19 - Present
- Oversaw team formation, scheduling, and on-ice execution of practices and games for players aged 4-7.
- Developed inclusive training programs tailored to diverse skill levels.
- Led weekend sessions and mentored junior coaches and volunteers.
Timeline
360 Staffing Consultant
Randstad Canada
04.2024 - Current
Account Manager
Bespoke Metrics
01.2023 - 04.2024
Delegate Sales Manager
Generis
03.2022 - 01.2023
Store Manager
Moores Clothing For Men
09.2018 - 03.2022
Business Administration - Human Resources - With Honours
Sheridan College
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