MACKENZIE CLARK
Guelph
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Skyline Group of Companies
01.2024 - Current
- Provided high-level administrative and strategic support to the CEO and senior leadership, ensuring seamless daily operations and executive efficiency within a fast-paced real estate development environment.
- Managed complex calendar scheduling, travel coordination, and confidential communications, acting as a trusted gatekeeper and liaison across internal departments, investors, and external partners.
- Spearheaded the implementation of streamlined administrative systems, improving operational workflows and reducing executive downtime by 30%.
- Played a key role in coordinating due diligence processes, investor relations materials, and project tracking for multimillion-dollar developments.
- Oversaw office operations, vendor management, and event planning, contributing to a productive and professional workplace culture.
- Exercised sound judgment and discretion in handling sensitive information, supporting strategic decision-making at the executive level.
Server & Bartender
Shoeless Joes
01.2020 - 01.2024
- Delivered exceptional guest service in a fast-paced environment, consistently enhancing customer satisfaction and retention.
- Maximized revenue through strategic upselling and personalized recommendations.
- Planned and executed engaging events and promotions to boost customer engagement and drive traffic.
- Collaborated on health and safety initiatives, ensuring a safe and compliant environment for staff and guests.
- Contributed to a positive team culture through leadership, communication, and proactive problem-solving.
Executive Assistant & Administrative Manager
North America Construction
01.2022 - 01.2023
- Supported executive leadership with high-level administrative coordination, ensuring priorities and deadlines were consistently met.
- Led a team of administrative staff, delegating tasks, setting performance standards, and streamlining internal workflows.
- Oversaw day-to-day office operations, vendor contracts, and resource allocation across departments.
- Played a central role in organizing leadership meetings, managing internal communications, and maintaining executive reporting systems.
- Ensured operational consistency during periods of rapid growth and organizational change.
Server
Crabby Joes (now Chucks Roadhouse)
01.2017 - 01.2023
- Provided exceptional table and bar service in a high-volume setting, ensuring a welcoming and memorable guest experience through attentiveness and efficiency.
- Consistently exceeded sales goals by upselling food and beverage items, demonstrating strong product knowledge and customer rapport.
Server & Event Coordinator
Jack Astor’s
01.2015 - 01.2017
- Coordinated and executed weekly events for families and adults, including themed nights and seasonal promotions, designed to enhance guest experience and drive revenue.
- Collaborated with management to plan and host large-scale seasonal/annual parties and in-store activations that boosted customer engagement and repeat business.
- Delivered attentive, high-energy service in a fast-paced environment, consistently exceeding sales targets through upselling and personalized recommendations.
Server
Bobby’s Hideaway
01.2015 - 01.2017
- Delivered prompt, knowledgeable, and friendly service to guests, ensuring a positive dining experience in a fast-paced, customer-focused environment.
- Promoted featured menu items and specials to increase check averages, consistently contributing to overall sales growth.
Education
Alternative Dispute Resolution
Humber College
01.2021
Sociology
University of Guelph
01.2018
Skills
- Executive Support
- Administrative Support
- Office Management
- Team Leadership & Staff Coordination
- Event Planning & Promotion
- Customer Experience Enhancement
- Upselling & Sales Optimization
- Calendar & Travel Management
- Problem Solving & Conflict Resolution
- Time Management & Prioritization
Languages
English
Native or Bilingual
Timeline
Executive Assistant
Skyline Group of Companies
01.2024 - Current
Executive Assistant & Administrative Manager
North America Construction
01.2022 - 01.2023
Server & Bartender
Shoeless Joes
01.2020 - 01.2024
Server
Crabby Joes (now Chucks Roadhouse)
01.2017 - 01.2023
Server & Event Coordinator
Jack Astor’s
01.2015 - 01.2017
Server
Bobby’s Hideaway
01.2015 - 01.2017
Sociology
University of Guelph
Alternative Dispute Resolution
Humber College
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