Mackenzie Campbell
Dalmuir
Summary
Motivated and adaptable professional with a proven track record in education and customer service roles. Skilled in fostering positive relationships, delivering engaging content, and resolving challenges efficiently. Passionate about inspiring others and continuously developing new skills in dynamic environments.
Overview
10
10
years of professional experience
Work History
Primary School Teacher
Knoxland Primary School
08.2023 - Current
- Designed and delivered innovative lesson plans to engage and challenge learners
- Fostered supportive classroom environment, promoting collaboration and inclusivity
- Assessed student progress using formative and summative methods, tailoring feedback to individual needs
- Built strong partnerships with parents and school management through detailed reporting
- Guided students in preparing for transition to secondary school
- West Dunbartonshire Council
Bartender
Wunderbar
05.2023 - 08.2023
- Delivered exceptional service in a high-pressure, fast-paced bar environment
- Mastered cocktail preparation and managed floor operations during staff absences
- Welcomed and interacted with patrons to enhance their experience
- Glasgow
Waitress/Bartender
Unionville Arms
05.2021 - 08.2023
- Successfully managed a busy service area, balancing customer orders, phone bookings, and drink preparation
- Demonstrated strong problem-solving skills to address and resolve customer concerns
- Recommended menu items to guests, increasing upsell opportunities
- Markham, Ontario
Hostess/Waitress
Jake’s on Main Pub & Grill
04.2015 - 05.2021
- Provided professional and friendly customer service as a hostess and waitress
- Developed in-depth menu knowledge to upsell and meet guest needs effectively
- Consistently maintained high service standards in a dynamic restaurant environment
- Markham, Ontario
Warehouse Associate – Shift Leader
Delivery Net
06.2015 - 05.2018
- Ensured accurate receiving and stock replenishment using scanning systems
- Fulfilled orders efficiently, maintaining high accuracy in labeling and packaging
- Streamlined shipping operations by creating and sorting shipment labels
- Markham, Ontario
Education
Bachelor of Arts - Primary Education
University of Strathclyde
05.2023
High School Diploma -
St. Brother Andre Catholic High School
Markham, Ontario06.2018
Skills
- Lesson planning
- Student assessment and mentoring
- Active Listening
- Effective negotiation
- Confident Public Speaking
- Outgoing Personality
- Conflict & Complaint Resolution
- Highly Organised & Punctual
- POS & Data Entry Systems
- Parent-Teacher Communication
- Technology Integration
- Teamwork and collaboration
Licenses
- Clean Full UK Driving License
- Smart Serve Certification — Ontario
References
Available on Request
Hobbies and Interests
- Creating inclusive learning environments
- Delivering top-tier customer experiences
Citizenship
Dual citizen of the UK and Canada
Languages
Timeline
Primary School Teacher
Knoxland Primary School
08.2023 - Current
Bartender
Wunderbar
05.2023 - 08.2023
Waitress/Bartender
Unionville Arms
05.2021 - 08.2023
Warehouse Associate – Shift Leader
Delivery Net
06.2015 - 05.2018
Hostess/Waitress
Jake’s on Main Pub & Grill
04.2015 - 05.2021
High School Diploma -
St. Brother Andre Catholic High School
Bachelor of Arts - Primary Education
University of Strathclyde
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