Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mackenzie Butler

Coquitlam,BC

Summary

I excel in customer service and sales expertise as a dynamic and results-oriented professional. I leverage exceptional multitasking and organizational skills to enhance customer satisfaction and operational efficiency. Additionally, I demonstrate a strong work ethic and computer proficiency, consistently achieving goals in high-pressure environments

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Element Shades
06.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Scheduled office meetings and client appointments for staff teams.

Service Advisor

Canadian Tire
11.2022 - 06.2023
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Developed estimates by costing materials, supplies, and labor.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.

Server

Cora Breakfast And Lunch
07.2022 - 11.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Carhop Server

White Spot
07.2021 - 05.2022
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.

Education

High School Diploma -

École Riverside Secondary School
Port Coquitlam, BC
06.2022

Skills

  • Sales expertise
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Multitasking and Organization
  • Computer Skills

Certification

  • Serving It Right - Training - May 2022-May 2027

Timeline

Administrative Assistant

Element Shades
06.2023 - Current

Service Advisor

Canadian Tire
11.2022 - 06.2023

Server

Cora Breakfast And Lunch
07.2022 - 11.2022

Carhop Server

White Spot
07.2021 - 05.2022

High School Diploma -

École Riverside Secondary School

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Mackenzie Butler