Mackenzie Brown
Orillia,ON
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Pet Valu
05.2024 - 10.2024
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Talize Thrift Store
08.2022 - 12.2022
- Assisted customers in change room
- Developed new learning skills
- Kept the business neat and tidy
- Managing Cash
Crew Team Member
McDonald's
10.2021 - 08.2022
- Used proper techniques to prepare food and ingredients.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Assisted other team members to achieve goals.
Sales Associate
Urban Planet
11.2020 - 12.2020
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Communication with customers professionally and proactively to provide product information and advice.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
Education
High School Diploma -
Barrie North Collegiate Institute
Barrie, ON06-2022
Skills
- Time management
- Multi-tasking strength
- Cleaning and sanitation
- Goal oriented
- Cash handling
- Outgoing personality
- Cash register operation
- Store opening and closing
Timeline
Sales Associate
Pet Valu
05.2024 - 10.2024
Sales Associate
Talize Thrift Store
08.2022 - 12.2022
Crew Team Member
McDonald's
10.2021 - 08.2022
Sales Associate
Urban Planet
11.2020 - 12.2020
High School Diploma -
Barrie North Collegiate Institute
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