Mackenzie Boyes
The Trading Post
Brandon,MB
1
year of professional experience
Dynamic, dedicated and detail oriented with a strong work ethic and proven customer service skills. Great at problem-solving and maintaining cleanliness, I excel in team collaboration and am passionate about mentoring and supporting others. Friendly and reliable with a positive attitude understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Offering strong communication and organizational skills, eager to learn and develop in retail environment. Ready to use and develop customer service.
Work History
Cashier/Bakery Assistant
4 Months- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, and locate items.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
Volunteer Assistant Coach
1 Month- Developed strong relationship with players to assist in reaching goals.
- Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
- Advised head coach on discipline, performance, and other decision-making areas.
- Assisted in creating and executing practice plans for athletes to help reach highest potential.
Hostess
5 Months- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and serving food
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science
High School Diploma
Skills
Customer service
Work ethic and integrity
Time management skills
Cleaning and sanitizing
Team collaboration
Reliability and punctuality
Professionalism and courtesy
Problem Solving
Timeline
Cashier/Bakery Assistant
The Trading Post
05.2024 - 09.2024Read More
Volunteer Assistant Coach
Vincent Massey Highschool Varsity Woman's Soccer
04.2024 - 05.2024Read More
Hostess
Original Joe's Restaurant & Bar
09.2023 - 02.2024Read More
Brandon University
Bachelor of Science
Read More
Vincent Massey Highschool
High School Diploma
Read More