Mackenzie Bowersock
Canoga Park
Summary
Dynamic bartender with a proven track record at Norwood Bar, excelling in craft cocktail creation and customer engagement. Successfully designed themed drink menus, driving a 20-30% sales increase. Adept at multitasking under pressure while training staff in upscale service standards, ensuring an exceptional guest experience.
Overview
8
8
years of professional experience
Work History
Bartender
Norwood Bar
02.2022 - 06.2025
- Prepared classic signature cocktails
- Handled busy nights with speed and accuracy
- Built strong regular clientele through friendly service
- Hosted and promoted karaoke nights, increasing weekly bar traffic
- Designed theme drink menus, leading to 20-30% sales bump
Bartender
Roses Garden Bar
05.2024 - 02.2025
- Maintained expert knowledge of wine, spirits, and food pairings to guide guest selections
- Trained and mentored junior staff on upscale service standards, cocktail technique, and guest engagment
- Balanced efficiency with elegance whether pouring a $300 scotch or a perfect French 75
VIP Bottle Server
OC Nightclub
06.2021 - 01.2022
- Provided top-tier service to VIP guests and bottle service with discretion and flair
- Upsold premium liquors, shots, and bottle service to boost nightly revenue
- Worked seamlessly with security and floor staff to ensure guest safety and smooth operations
Server
Roosters
07.2017 - 05.2019
- Greeted all customers in a friendly, professional timely manner
- Delivered food and drinks with speed and accuracy while keeping tabs on multiple tables
- Resolved complaints and issues quickly to ensure satisfaction and repeat bussiness
Education
Undergrad -
Ohio University
Athens, OHSkills
- Craft cocktail creation
- Customer engagement
- Menu development
- Inventory management
- POS system (Toast)
- Cash Handling
- Multi tasking under pressure
Timeline
Bartender
Roses Garden Bar
05.2024 - 02.2025
Bartender
Norwood Bar
02.2022 - 06.2025
VIP Bottle Server
OC Nightclub
06.2021 - 01.2022
Server
Roosters
07.2017 - 05.2019
Undergrad -
Ohio University
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