Mackenzie Allan 19y/o
Camrose,AB
Summary
Customer service professional with strong communication and active listening skills. Efficient time management ensures individual client needs are met, resulting in positive experiences. Proven problem-solving abilities in animal care and training contribute to successful outcomes. Reliable team member dedicated to enhancing service delivery and achieving organizational goals.
Overview
2026
2026
years of professional experience
Work History
Puppy Trainer
Heritage Doodles
Calgary, Alberta
09.2022 - 06.2025
- Delivered expert consultations to dog owners on training and behavior modification.
- Administered medications as prescribed for various animals.
- Corrected behavioral issues, including aggression, anxiety, and excessive barking.
- Demonstrated humane techniques using progressive training models to enhance animal welfare.
- Cared for pets during owners' absences with attention to individual needs.
- Utilized rewards and corrections effectively to teach dogs essential behaviors.
- Maintained comprehensive records of animal health, diet, and behavior progress.
- Provided regular updates to owners on training advancements and overall progress.
House Sitting a Ranch
Shields
Leduc, Alberta
11.2024 - 03.2025
- Cared for livestock by monitoring health and living conditions daily.
- Fed and watered livestock, ensuring adequate food and water supplies.
- Examined animals for signs of illness, injury, or disease.
- Recorded health and behavior of horses to identify potential issues.
- Operated farm equipment for animal care, transport, and irrigation tasks.
- Performed general maintenance on ranch facilities, including repairs and painting.
- Broke in new horses through trust-building methods.
- Assisted veterinarians during visits and managed minor wounds.
Horse Wrangler
Pioneer Camp
Sundre, Alberta
05.2024 - 09.2024
- Provided daily care for horses, including grooming, feeding, and exercising.
- Administered medications and special diets to ensure animal well-being.
- Trained and rode horses of various ages, demonstrating strong handling skills.
- Accompanied groups on guided trail rides, enhancing customer experience.
- Instructed riders on proper techniques to promote safety and skill development.
- Responded swiftly to emergencies involving injured animals or riders.
- Cleaned and sanitized equipment to maintain health standards for animals and staff.
- Promoted high customer satisfaction through effective problem resolution.
Worker at a Boutique
Sweet Jolie Boutique
Nisku, Alberta
- Identified and advised clients on latest fashion trends to enhance personal style.
- Resolved customer issues with knowledgeable and friendly service to promote satisfaction.
- Maintained accurate inventory management to ensure availability of essential materials.
- Completed daily tasks efficiently while upholding quality standards.
- Collaborated with team members to improve workplace productivity.
- Managed time effectively, ensuring timely completion of all responsibilities.
- Developed and nurtured relationships with peers and upper management.
- Sought opportunities to exceed job requirements and deliver exceptional results.
Education
GED -
Homeschooled
Calgary, AB05-2024
Skills
- Animal training and behavior modification
- Customer service and support
- Problem solving
- Team collaboration
- Time management
- Goal setting
- Equine care and training
- Reliability and adaptability
- Active listening and communication
- Strong work ethic
- Self-motivation
- Deadline-oriented
- Livestock care management
Affiliations
I come from a family with a history of great work ethic and a love for being entrepreneurs, so i grew up always wanting to have little side jobs/businesses, and my parents definitely encouraged it. which now as a 19 year old I am so grateful for that.
- I've always played various sports, which included. Basket ball, volleyball, cross country running, showjumping/cross country jumping with my horses, and Australian football.
- I am currently very invested with my health and nutrition, and have a fairly active lifestyle with, staying in shape by going to the gym, keeping my dogs active, working with my horses, and just keeping my mind growing, and going on lots of random little adventures when I have time.
Languages
English
Professional
References
References available upon request.
Timeline
House Sitting a Ranch
Shields
11.2024 - 03.2025
Horse Wrangler
Pioneer Camp
05.2024 - 09.2024
Puppy Trainer
Heritage Doodles
09.2022 - 06.2025
Worker at a Boutique
Sweet Jolie Boutique
GED -
Homeschooled