MACKENZE TRILL
Summary
Dependable professional with a strong background in outdoor labor and customer service. Demonstrates reliability, teamwork, and adaptability in fast-paced environments. Experienced in operating tools and machinery, resolving conflicts, and upholding safety and quality standards. Committed to contributing to team success.
Overview
9
9
years of professional experience
Work History
Lift Operations Supervisor
Big white ski resort
Kelowna
11.2025 - 04.2026
- Managed daily lift operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Trained new employees on safety protocols and operational procedures.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Solved scheduling problems, inventory problems and all other lift operations problems.
Rentals Technician / Salesperson
Alta
Queenstown
07.2025 - 11.2025
- Assist customers in selecting and fitting ski snowboard and bike rental equipment.
- Provide product knowledge and sales support for retail items, including apparel and accessories.
- Deliver friendly, efficient customer service in a fast-paced, tourism-driven environment.
- Perform regular maintenance and tuning of gear to ensure safety and performance.
- Maintain cleanliness and organization of rental and retail areas.
Lift Operator
Big White Ski Resort
Kelowna
11.2024 - 04.2025
- Ensured lift mazes, ramps, and signs were in good condition for guest navigation.
- Assisted guests with physical needs.
- Ensured lift functioned properly through regular monitoring and maintenance checks.
General Labor
The City Of Chilliwack
Chilliwack
04.2024 - 11.2024
- Executed general labor tasks with power and hand tools to support project completion.
- Maintained city property through lawn mowing and weed control to enhance community aesthetics.
- Supported general labor tasks during downtime from operating light machinery.
Public Area Cleaner
Hamilton Island Enterprises
Hamilton Island
10.2023 - 02.2024
- Managed hazardous cleaning supplies to ensure safe and effective cleanliness.
- Oversaw supply levels and addressed special cleaning needs to support operational efficiency.
- Collaborated with teams to achieve and uphold venue cleanliness standards.
- Operated floor buffers and burnishers to enhance surface cleanliness in various settings.
Lift Operator
Perisher Ski Resort
Perisher Valley
06.2023 - 09.2023
- Maintained lift mazes, ramps, and signs to ensure clear guidance for guests.
- Assisted guests with inquiries and escalated serious issues to management.
- Operated the lift and ensured guest safety.
Terrain Park Crew
Sasquatch Mountain Resort
Hemlock Valley
09.2022 - 04.2023
- Constructed and maintained terrain park features to enhance user experience.
- Monitored safety compliance and documented incidents to uphold safety standards.
- Maintained park cleanliness by collecting litter and debris from trails and facilities.
- Operated landscaping equipment to enhance the natural beauty of park areas.
- Assisted in setting up and taking down park events and activities for guests.
Order Selector
Holland Imports
Chilliwack
11.2021 - 09.2022
- Processed and packed warehouse orders efficiently to meet daily shipping targets.
- Operated forklifts to transport materials and maintained accurate inventory records.
Landscaper
Terrafirma Landscaping
Chilliwack
03.2021 - 11.2021
- Executed full backyard transformations, enhancing outdoor aesthetics and usability.
- Performed planting activities to enhance landscape appearance.
Labourer
Curtis Tire & Wheel
Abbotsford
07.2020 - 09.2020
- Organized tire inventory for easy access and efficient workflow.
- Prepared shipments and maintained warehouses to ensure timely delivery.
- Operated machinery for tire assembly and wheel installation.
- Maintained cleanliness and organization of work area and equipment.
- Assisted in loading and unloading tires for delivery and inventory management.
Plant Sanitation Crew
Fraser Valley Specialty Poultry
Chilliwack
04.2019 - 03.2020
- Cleaned and disinfected facilities and equipment according to health standards.
- Maintained compliance with safety and cleanliness standards to ensure a safe working environment.
- Maintained cleanliness of processing equipment and work areas daily.
- Assisted in the safe handling and disposal of waste materials.
- Followed sanitation protocols to ensure compliance with health regulations.
Firewood Seller
Petro-Canada
Chilliwack
04.2017 - 04.2019
- Prepared and sold firewood bundles to gas stations, ensuring product availability for customer demand.
General Laborer
Abby Contracting
Abbotsford
01.2017 - 03.2019
- Operated machinery for snow removal to maintain safe and accessible environments.
Education
Mechanics Class -
Sardis Secondary
Dogwood Diploma -
Sardis Secondary
Food Safe Certificate -
Sardis Secondary
Skills
- Customer Experience
- Staff supervision
- Problem solving
- Time Management
- Multi-tasking
- Hand and Power Tools
- Dependable and Hardworking
- Attention to detail
- Fast learner
- Landscaping Knowledge
Timeline
Lift Operations Supervisor
Big white ski resort
11.2025 - 04.2026
Rentals Technician / Salesperson
Alta
07.2025 - 11.2025
Lift Operator
Big White Ski Resort
11.2024 - 04.2025
General Labor
The City Of Chilliwack
04.2024 - 11.2024
Public Area Cleaner
Hamilton Island Enterprises
10.2023 - 02.2024
Lift Operator
Perisher Ski Resort
06.2023 - 09.2023
Terrain Park Crew
Sasquatch Mountain Resort
09.2022 - 04.2023
Order Selector
Holland Imports
11.2021 - 09.2022
Landscaper
Terrafirma Landscaping
03.2021 - 11.2021
Labourer
Curtis Tire & Wheel
07.2020 - 09.2020
Plant Sanitation Crew
Fraser Valley Specialty Poultry
04.2019 - 03.2020
Firewood Seller
Petro-Canada
04.2017 - 04.2019
General Laborer
Abby Contracting
01.2017 - 03.2019
Mechanics Class -
Sardis Secondary
Dogwood Diploma -
Sardis Secondary
Food Safe Certificate -
Sardis Secondary