Summary
Overview
Work History
Education
Skills
Timeline
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Mack Ellis

Nanaimo

Summary

Motivated to do a good job no matter what I do. Love working as part of team. Always try to keep a positive and encouraging attitude towards co workers and customers.

Overview

6
6
years of professional experience

Work History

Fishing Guide

Tofino Resort and Marina
06.2022 - Current
  • Enhanced client satisfaction by providing tailored fishing experiences based on individual preferences and skill levels.
  • Increased repeat clientele by maintaining strong relationships and ensuring memorable guided fishing trips.
  • Ensured safety of clients during outings by regularly monitoring weather conditions, water currents, and potential hazards.
  • Educated clients on local fish species, habitats, and techniques for successful catches, leading to an enriching experience.

Dishwasher

Tofino Resort and Marina
04.2021 - 09.2021
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.

Warehouse Shipper

Panda Industrial Products
06.2019 - 04.2020
  • Reduced order processing time with diligent organization of products and accurate documentation.
  • Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
  • Maintained a safe work environment, adhering to safety protocols and conducting regular inspections.
  • Collaborated effectively with team members to expedite order fulfillment and maintain smooth operations.
  • Contributed to reducing product damage by properly packing items and securing them for transport.

Sales Associate

Cabelas
10.2017 - 11.2018
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

High School Diploma -

Nanaimo Christian School
Nanaimo, BC
06.2019

Skills

  • Complex Problem-Solving
  • Time Management
  • Active Listening
  • Critical Thinking
  • Guest Experiences

Timeline

Fishing Guide

Tofino Resort and Marina
06.2022 - Current

Dishwasher

Tofino Resort and Marina
04.2021 - 09.2021

Warehouse Shipper

Panda Industrial Products
06.2019 - 04.2020

Sales Associate

Cabelas
10.2017 - 11.2018

High School Diploma -

Nanaimo Christian School

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Mack Ellis