Mack Brown

• Reported on Football and various Superbowl related events and programs to provide interesting sports stories.
• Facilitated professional development opportunities for kids, providing an environment of constant growth and knowledge.
• Ensured compliance with all governing body rules and regulations, maintaining integrity within myself and the existing brand.
• Championed diversity within our own departments by fostering an inclusive environment that welcomed individuals from various cultural backgrounds.

Consult and educate various clients on the benefits of fixed indexed annuities and proper retirement planning. Follow all suitability protocol and go over their retirement and income options. Always answer any and all questions they may have in a very timely fashion.

• Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras
• Warned persons of rule infractions or violations and evicted violators from premises
• Monitored and authorized entrance and departure of employees, visitors and other persons
• Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously

• My duties included creating a variety of marketing campaigns that would drive business and gain a larger base of clientele
• I also trained and supervised any and all security officers who were employed by the venue, making sure myself and them would maintain a safe and positive environment and experience for all patrons
• Coordinated innovative strategies to accomplish objectives and boost long-term profitability
• Implemented marketing strategies which resulted in 35% growth of customer base

• I did the hiring, training, and scheduling of various security officers who would roam the interior and exterior of the venue
• Created a variety of marketing campaigns to increase visibility of the venue and increase volume of clientele
• Troubleshooting any potential issues or problems
• Overseeing the operations and the staff to maintain a very safe and protected environment

• Specific job descriptions included hiring of new employees, scheduling, maintaining food & labor expenses
• Also team meetings, coordinating job related activities and training programs, inventory management and safety procedures
• Creating a positive and welcoming atmosphere for any and all patrons dining at the establishment
• Handling and addressing any customer complaints within a timely fashion while resolving the situation promptly
• Kitchen duties included cooking and food preparation
• Developed, implemented and managed business plans to promote profitable food and beverage sales
• Led and directed team members on effective methods, operations and procedures

• Work responsibility includes training of new sales associates, marketing, investment seminars, public speaking with potential clients, consultations, and sales of alternative investment strategies via life insurance