Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Work Preference
Timeline
Generic

Macie Hackney

Campbellcroft,ON

Summary

Dedicated and hard-working professional with 8 years of experience demonstrating advanced organizational, communication, and customer service skills. Recognized for effectively communicating and training new employees on company policies and standards for efficient service delivery. Strong analytical, communication, and teamwork skills with a proven ability to adapt quickly to new environments. Eager to contribute to team success, further develop professional skills, and maintain a positive attitude towards continuous learning and growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Home Hardware Building Centre
12.2022 - Current
  • Collaborated with team members to achieve daily sales goals and enhance customer service quality.
  • Assisted customers in selecting products, ensuring satisfaction and repeat business.
  • Maintained product displays, enhancing store appearance and customer engagement.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed inventory levels, ensuring stock availability for customer demands and seasonal promotions.

Fast Food Crew Member

Arby's
07.2020 - 06.2022
  • Cooked the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Monitored inventory and reported low-stock items for reorder.
  • Cleaned and disinfected food preparation areas, workstations, and equipment.
  • Packed orders to go with the appropriate amount of napkins, cutlery, and sauces.
  • Trained multiple new employees, ensuring they were following safety procedures as well as cooking the food properly.
  • Stored food at the proper temperature as required by food safety regulations.
  • Greeted customers entering the restaurant with enthusiasm and warmth, and served a significant number of customers.

Assistant Softball Coach

Cobourg Angels
07.2021 - 08.2021
  • Inventoried equipment to keep gear and equipment available for practices and events.
  • Taught regulations, techniques, and general strategies to enforce gameplay and rules.
  • Taught players rules and strategies to improve performance.
  • Recommended stretching and mobility exercises to reduce the risk of injuries.
  • Observed team performance to institute improvements and meet benchmarks.
  • Instituted regular team-building exercises during practices, strengthening bonds between athletes and promoting effective communication on the field.

Education

High School Diploma -

Homeschooled
Port Hope, ON
06.2022

Trade Certificate - Construction Carpentry, Electrical, Plumbing.

Fleming College
Peterborough, None
06-2025

Skills

  • Dependable and Reliable

  • Responsible and practical

  • Strong belief in policy & procedure

  • Strong sense of right and wrong

  • People-oriented

  • Provides and maintains order

  • Hardworking

  • Attention to detail

  • Team collaboration

  • Worksite safety

  • Power tool operation

  • Time management

Certification

  • Received training in Excellence in Customer Service, Completed: 2022-10-31
  • Standard First Aid Training - 2025-06-23

Awards

Awarded Most Dedicated player by both the West Northumberland Girls Hockey Association and Cobourg Angels Softball Association

Languages

English

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Work-life balance

Timeline

Sales Associate

Home Hardware Building Centre
12.2022 - Current

Assistant Softball Coach

Cobourg Angels
07.2021 - 08.2021

Fast Food Crew Member

Arby's
07.2020 - 06.2022

High School Diploma -

Homeschooled

Trade Certificate - Construction Carpentry, Electrical, Plumbing.

Fleming College

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Macie Hackney