Ma Cecilia Pasustento
Burnaby,BC
Summary
Dedicated Health Care Aide with proven expertise in patient-focused care and companionship, honed at Age Care Royal City Care Centre and other reputable institutions. Excelled in multitasking and quick problem-solving, significantly enhancing patient well-being and independence. Renowned for compassionate service and professional reliability, embodying healthcare ethics and teamwork.
Overview
17
17
years of professional experience
Work History
Health Care Aide
Age Care Royal City Care Centre
04.2019 - Current
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Provided total hygiene care to [Number] patients per shift by assisting with skincare, bathing, and toileting.
Private Elderly Caregiver
DR. Barbara Brady
09.2016 - Current
Health Care Aide
Amica Lions Gate
01.2017 - 11.2019
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Participated in ongoing training opportunities to stay current with best practices in health care aide services.
- Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with patient transfer and ambulation.
- Collaborated with multidisciplinary team members to develop individualized care plans for patients.
- Promoted a clean and safe environment by adhering to strict infection prevention protocols.
- Managed challenging behaviors in dementia patients using evidence-based interventions.
Customer Service Volunteer
Canadian Red Cross
01.2015 - 03.2017
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained up-to-date knowledge of organizational offerings to provide accurate information to customers when needed.
- Strengthened relationships with clients through empathetic communication and genuine concern for their needs.
Private Elderly Caregiver
Chi Wha Chang
09.2016 - 01.2017
- Enhanced client safety by closely monitoring health conditions and promptly addressing any concerns.
- Provided mobility support through transfers, ambulation assistance, and the use of adaptive equipment.
- Offered companionship during difficult times by providing emotional support and empathetic listening skills.
- Offered companionship and kindness to elderly patients.
Home Support Worker
Classic Life Care
11.2015 - 09.2016
- Developed trusting relationships with clients, establishing rapport and open communication.
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
- Assisted disabled clients to support independence and well-being.
Lounge Assistant
Plaza Premium Lounge Vancouver
10.2014 - 05.2016
- Assisted in increasing lounge revenue by upselling menu items and effectively promoting specials.
- Contributed to efficient operations by stocking supplies, cleaning tables, and resetting seating areas promptly.
- Facilitated communication between kitchen staff and front-of-house team members for accurate order fulfillment and timely delivery of menu items to guests.
- Managed reservations system effectively to maximize table turnover while accommodating walk-in guests whenever possible.
Volunteer
Fraserview Retirement Community
08.2014 - 01.2015
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Volunteer
Dr. Marguerite Lu Dental Office
06.2014 - 12.2014
Staff Nurse
Corazon Locsin Montelibano Memorial Regional Hospital
01.2013 - 05.2014
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
- Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
- Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
- Evaluated the effectiveness of care plans regularly, making adjustments as needed based on individual patient needs and progress toward goals.
Registered Nurse Volunteer
Corazon Locsin Montelibano Memorial Regional Hospital
02.2010 - 08.2010
Registered Nurse Volunteer
Corazon Locsin Montelibano Memorial Regional Hospital
05.2009 - 12.2009
- Aided smooth transitions from acute care settings to home or long-term care facilities by coordinating discharge planning effectively with other team members.
- Reduced hospital readmissions by educating patients on preventive measures, medication management, and self-care techniques.
- Streamlined communication between patients, families, and healthcare providers by acting as a liaison and advocate.
- Facilitated patient mobility through careful assistance in transfers/ambulation exercises while utilizing proper body mechanics techniques to prevent injury.
Volunteer
Philippine Red Cross Blood Bank
01.2008 - 12.2008
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
No Degree -
Nicola Valley Institute of Technology
Burnaby BC03-2007
Skills
- Compassionate
- Reliable team player
- Patient relationship building
- Supporting personal needs
- Companionship and emotional support
- Patient-focused care
- Healthcare ethics
- Preparing meals
- Documenting behaviors
- Dressing assistance
- Transporting patients
- Adaptable
- Toileting assistance
- Assisting with personal grooming
Languages
Timeline
Health Care Aide
Age Care Royal City Care Centre
04.2019 - Current
Health Care Aide
Amica Lions Gate
01.2017 - 11.2019
Private Elderly Caregiver
DR. Barbara Brady
09.2016 - Current
Private Elderly Caregiver
Chi Wha Chang
09.2016 - 01.2017
Home Support Worker
Classic Life Care
11.2015 - 09.2016
Customer Service Volunteer
Canadian Red Cross
01.2015 - 03.2017
Lounge Assistant
Plaza Premium Lounge Vancouver
10.2014 - 05.2016
Volunteer
Fraserview Retirement Community
08.2014 - 01.2015
Volunteer
Dr. Marguerite Lu Dental Office
06.2014 - 12.2014
Staff Nurse
Corazon Locsin Montelibano Memorial Regional Hospital
01.2013 - 05.2014
Registered Nurse Volunteer
Corazon Locsin Montelibano Memorial Regional Hospital
02.2010 - 08.2010
Registered Nurse Volunteer
Corazon Locsin Montelibano Memorial Regional Hospital
05.2009 - 12.2009
Volunteer
Philippine Red Cross Blood Bank
01.2008 - 12.2008
No Degree -
Nicola Valley Institute of Technology
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