Macayla Vaughan
Peterborough
Summary
Experienced candidate with a vast background in customer service roles, bringing extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Recognized for consistently providing fast and accurate service, as well as effectively resolving customer complaints. Eager to leverage abilities to successfully fill the vacancy on your team. Known for diligent work ethic and trusted by peers to contribute towards achieving team goals.
Overview
4
4
years of professional experience
Work History
Server/Waitress
Stacked Pancake House
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Customer Service Representative
H&M
12.2023 - 06.2024
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Focused on learning new skills and staying updated with industry changes
- Provided efficient and courteous service to customers at all times
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Cashier
Cashier
08.2022 - 05.2023
- Company Overview: Sirens
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Provided efficient and courteous service to customers
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained inventory and store visual presentation to meet customer needs
- Arranged and restocked displays and merchandise racks to maintain store appearance
- Sirens
Hostess/Expeditor
One Eyed Jack's
06.2021 - 08.2022
- Cleaned tables and maintained cleanliness of the restaurant
- Helped assist with takeout orders and answering the phone
- Prepped food for perfection before it leaves the kitchen
- Committed to delivering excellent customer service while working in a fast-paced environment
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
Skills
- Cleaning and Sanitizing
- Stocking and Replenishing
- Cash Management
- Smart Serve
- Sales Expertise
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Server/Waitress
Stacked Pancake House
12.2024 - Current
Customer Service Representative
H&M
12.2023 - 06.2024
Cashier
Cashier
08.2022 - 05.2023
Hostess/Expeditor
One Eyed Jack's
06.2021 - 08.2022
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