Macaria Custodio Atienza

· Carefully packaged finished products and prepared for shipment.

· Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.

· Collaborated with team members to meet production deadlines, ensuring customer satisfaction.

· Actively participated in factory-wide safety meetings, staying up-to-date on new rules and regulations to maintain a safe work environment.

· Used equipment properly to avoid workplace hazards or injuries.

· Inspected materials before assembly to verify compliance of quality control standards.

· Ensured product quality met ISO certification

· Managed vendor relationships to source materials at competitive prices while maintaining quality standards.

· Implemented inventory control measures for efficient materials management, reducing waste and lowering costs.

· Negotiated contracts with multiple suppliers that resulted in significant cost savings without sacrificing product quality or reliability.

· Reviewed work for quality and compliance with company standards and design specifications.

· Sourced materials to keep up with production goals and meet customer demands.

· Increased customer satisfaction and grew business by maintaining close relationships with customers.

· Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

· Coordinated travel arrangements and bookings for executive staff.

· Responded to inquiries from callers seeking information.

· Confirmed appointments, communicated with clients, and updated client records.

· Kept reception area clean and neat to give visitors positive first impression.

· Answered phone promptly and directed incoming calls to correct offices.

· Handled cash transactions and maintained sales and payments records accurately.

· Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

· Greeted and assisted customers in a prompt, friendly and courteous manner.

· Prepare tentative bookings/re-bookings as per customer's requests and finding lowest rate.

· Helping passengers who missed their flights to re-schedule their travel plans as soon as possible.

· Monitoring arrival of shipments both air and sea freight.

· Pick-up documents & parcels from the airlines.

· Responsible to check if the shipment details are all tallied specially the importer/consignee's name, packages, weights/measurements, description and the value of shipment.

· Calculated daily exchange rates and taxes due for goods and commodities.

· Responsible for tariff schedules when classifying goods to ensure accurate Customs duties and taxes due to the government.

· Preparing, payment & filing of Import Entry to the Bureau of Customs together with the necessary supporting documents.

· Assisted clients in obtaining necessary permits, licenses, and certifications required for importation of specific products.

· Improved client satisfaction by providing timely updates on shipment status and resolving any concerns.

· Processed & released of shipments from the Bureau of Customs.

· Delivered shipments to the clients in some urgent cases.

· Preparing job bags for all import and export shipments.

· Monitoring arrival of shipments both air and sea freight.

· Pick-up documents and parcels from airlines and freight forwarders.

· Responsible to check if the shipment details are all tallied or if there is any discrepancies, specially the importer/consignee's name, number of packages, weights/measurements, description and the value of shipment.

· Calculated daily exchange rates and taxes due for goods and commodities.

· Responsible for the tariff classification and computation of Customs duties and taxes due to the government.

· Preparing Import Entry & Internal Revenue Declaration to be filed to the Bureau of Customs.