Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Languages
References
Timeline
Generic

Mabhele Ordinario

Edmonton,AB

Summary

Dynamic Store Manager with a proven track record at Domino's Pizza, excelling in employee scheduling and customer service. Adept at enhancing productivity and ensuring food safety compliance, I effectively resolved customer complaints, achieving high satisfaction levels. Eager to leverage my multitasking abilities and attention to detail to drive operational success. Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager

Domino's Pizza
Edmonton, Alberta
12.2022 - Current
  • Store management
  • Review resumes and application, conduct interviews, and hire new employees
  • Develop work schedules and manage employee time off
  • Monitor business budgets, expenses, revenue, and profits
  • Trained and mentored staff on customer service and food safety practices.
  • Deliver products and projects on time and within budget
  • Managed daily store operations to ensure efficient service delivery.
  • Ensured compliance with health and safety regulations in food handling processes.
  • Resolved customer complaints effectively to maintain high satisfaction levels.
  • Conducted daily store operations, including opening and closing procedures and cash handling.

Assistant Manager

Domino's Pizza
Edmonton, AB
10.2019 - 12.2022
  • Providing customer service satisfaction
  • Carrying out store's daily paperwork
  • Maintaining the food safety and sanitary standards
  • POS system transactions include credit, cash, refunds, exchange and returns
  • Monitor Inventory levels
  • Managed customer service inquiries and complaints in a timely manner.
  • Coordinated daily operations to ensure team efficiency and productivity.
  • Analyzed customer feedback to improve service delivery and product offerings.

General Laborer

Sofina Fods
Edmonton, Alberta
08.2021 - 11.2021
  • Operated machinery for food processing and packaging tasks.
  • Maintained cleanliness of production areas following safety standards.
  • Followed detailed instructions to assemble food products accurately.
  • Inspected products for quality assurance during production runs.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.

Cashier and all around worker

Dollar store
Lac La Biche, AB
10.2018 - 09.2019
  • Customer service
  • Maintained accurate cash register balances throughout shifts.
  • Processed customer transactions efficiently at a local retail store.
  • Organized merchandise displays to enhance store appearance.
  • Provided friendly service to create a welcoming shopping experience.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

High School Diploma - Grade 12

Center High Campus
Edmonton, AB

J.A Williams High School
Lac La Biche, AB

Father Lacombe High School

Skills

  • Customer service and support
  • Quick learning
  • Multitasking
  • Food safety compliance
  • Productivity enhancement
  • Verbal communication
  • Written communication
  • Eagerness to learn
  • Store management
  • Employee scheduling
  • Time management
  • Attention to detail

Certification

  • Emergency first and CPR certificate
  • Advance Food Safety

References

Available upon request

Languages

  • English
  • Filipino (Tagalog and Cebuano)

Languages

English
Professional
Filipino
Professional

References

References available upon request.

Timeline

Store Manager

Domino's Pizza
12.2022 - Current

General Laborer

Sofina Fods
08.2021 - 11.2021

Assistant Manager

Domino's Pizza
10.2019 - 12.2022

Cashier and all around worker

Dollar store
10.2018 - 09.2019

High School Diploma - Grade 12

Center High Campus

J.A Williams High School

Father Lacombe High School

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Mabhele Ordinario