Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ma.Bernadhel Sanga

Chilliwack,British Columbia

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Smoothie Barista

Booster Juice
01.2024 - Current
  • Created quality beverages for customers following recipes and presentation standards.
  • Explained product details to share ingredients, allergens or preparation methods.
  • Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.

Kitchen Staff Member

McDonald's
06.2023 - Current
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.

General Manager

BVCUISINE
10.2021 - 02.2023
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

General Manager

TONI&GUY Hair Salon
01.2019 - 06.2021
  • Developed and implemented strategies to increase sales and profitability.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Shift Manager

Dunkin' Brands
01.2016 - 06.2018
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Excelled in every store position and regularly backed up front-line staff.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Education

Bachelor of Science - Marketing Management - Entrepreneurship

ABE COLLEGE
PHILIPPINES
04.2016

Skills

  • POS System Operation
  • Food Handler Certification
  • Food Safety Compliance
  • ServSafe Food Manager
  • Product Promotion
  • Health and safety compliance
  • Customer Engagement

Languages

English
Full Professional

Certification

  • Certified

FOOD SAFETY

SERVE SAFE

Timeline

Smoothie Barista

Booster Juice
01.2024 - Current

Kitchen Staff Member

McDonald's
06.2023 - Current

General Manager

BVCUISINE
10.2021 - 02.2023

General Manager

TONI&GUY Hair Salon
01.2019 - 06.2021

Shift Manager

Dunkin' Brands
01.2016 - 06.2018

Bachelor of Science - Marketing Management - Entrepreneurship

ABE COLLEGE

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Ma.Bernadhel Sanga