Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MAAZ KANUGA

Edmonton,AB

Summary

Dynamic professional with a proven track record at DSPOT DESERT CAFE DELTA, excelling in high-volume dining and cash handling. Skilled in allergy awareness and customer assistance, I foster strong client relationships and drive business growth. Committed to quality and safety, I ensure exceptional service and satisfaction in every interaction.


Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.


Highly experienced BDE known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

4
4
years of professional experience

Work History

Food Attendant

DSPOT DESERT CAFE DELTA
09.2023 - 01.2025
  • Answered phones to take delivery and takeout orders from customers and provide information concerning menu items and hours of operation.
  • Examined and double-checked food orders to verify items ordered by customers.
  • Resupplied napkins, cutlery, dishes and condiments on foodservice stations.
  • Cleaned and maintained dining area and condiment stations.
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Assisted with menu development and planning.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.

Business Development Executive

BALA MOBILE MALL (KRPS Mobitech Pvt Ltd)
01.2021 - 12.2022
  • Generated and pursued new business opportunities in the mobile industry, resulting in a 25% increase in revenue and a 15% increase in market share
    Established and maintained strong relationships with key clients, partners, and stakeholders in the mobile sector, leading to repeat business and referrals
  • Conducted market research and analysis to identify emerging trends, gaps, and opportunities in the mobile market, and developed innovative solutions to meet customer needs
  • Managed the end-to-end sales cycle, from prospecting and qualifying leads, to presenting proposals and negotiating contracts, to closing deals and ensuring customer satisfaction
  • Collaborated with cross-functional teams, including product development, marketing, and finance, to deliver high-quality mobile products and services that met customer requirements and expectations
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

MBA - Business Administration And Management

Trinity Western University
Langley, BC
04-2025

BBA - Business

Veer Narmad South Gujarat University
India
09-2020

Skills

  • Allergy awareness
  • High volume dining
  • Cash handling
  • Ordering procedures
  • POS system operations
  • Customer assistance
  • Promotional support
  • Sales development
  • Upselling
  • Customer service
  • Product sales
  • Self-checkout assistance
  • Service oriented
  • Positive and professional

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Gujarati
Native or Bilingual

Timeline

Food Attendant

DSPOT DESERT CAFE DELTA
09.2023 - 01.2025

Business Development Executive

BALA MOBILE MALL (KRPS Mobitech Pvt Ltd)
01.2021 - 12.2022

MBA - Business Administration And Management

Trinity Western University

BBA - Business

Veer Narmad South Gujarat University

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MAAZ KANUGA