Ma. Ashley Kiana Porto
Montreal,QC
Summary
Driven professional with a strong background in customer service and cash management, demonstrated during roles at renowned companies like Orange Julep. Excelled in fast-paced environments, enhancing customer satisfaction and operational efficiency. Ability to quickly adapt to new challenges. Skilled in both team collaboration and independent problem-solving. Friendly and reliable.
Overview
4
4
years of professional experience
Work History
Cashier
Orange Gibeau Julep
12.2022 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Food Handler
Wendy's International
10.2022 - 12.2022
- Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported kitchen staff in daily operations, including prep work, cooking, and dishwashing as needed to ensure seamless service.
Sales Associate
Joe Fresh
06.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Factory Assembler
Mega Brands Inc.
06.2020 - 08.2020
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Ecole Marie-Anne
100 Rue Sauve E, Montreal QC. H3L 1H1Ecole St-Luc Prud'homme
06.2022
Skills
Customer Service
Work Ethic and Integrity
Patience and Empathy
Cleaning and sanitizing
Cash Management
Product restocking
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Cashier
Orange Gibeau Julep
12.2022 - 04.2024
Food Handler
Wendy's International
10.2022 - 12.2022
Sales Associate
Joe Fresh
06.2021 - 08.2021
Factory Assembler
Mega Brands Inc.
06.2020 - 08.2020
Ecole Marie-Anne
Ecole St-Luc Prud'homme
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