Summary
Overview
Education
Certification
Skills
Work History
Languages
Timeline
e8
Parveen Kaur Maan

Parveen Kaur Maan

Surrey,Canada

Summary

Dedicated and hardworking Canadian citizen currently pursuing a Computer Systems Technology diploma at Vancouver Community College, with a strong interest in software development, networking, and IT support. Backed by over six years of experience in customer service and collaborative work environments, I bring excellent communication, problem-solving, and organizational skills. Actively building a solid foundation in programming, databases, and computer systems, with a strong commitment to continuous learning and professional growth. Passionate about using technology to solve real-world problems and eager to contribute to an innovative and supportive tech team.

Overview

9
9
years of professional experience
2
2
Certificate

Education

Diploma - Computer System Technology

Vancouver Community College
Vancouver, BC
12-2025

Associate of Arts - Health Sciences

Langara College
Vancouver, None
04-2019

Certification

  • IT Essentials, Cisco - 2024
  • Networking Essentials Certification, Cisco - 2024

Skills

  • C# programming
  • Java Script
  • C programming
  • GitHub
  • Net framework proficiency
  • Knowledgeable in HTML development
  • SQL database management
  • Network Configuration
  • Python
  • Hardware Installation
  • Data backup and recovery
  • Multitasking
  • Code Writing
  • Customer Service

Work History

Kitchen Operations Specialist

Jan's on the Beach
07.2022 - 03.2024

• š—¢š—½š—²š—æš—®š˜š—¶š—¼š—»š—®š—¹ š—˜š—³š—³š—¶š—°š—¶š—²š—»š—°š˜†: Improved service speed by reducing prep time by 20%, optimizing workflows to handle high volumes.
• š—§š—²š—®š—ŗ š—Ÿš—²š—®š—±š—²š—æš˜€š—µš—¶š—½ & š—§š—æš—®š—¶š—»š—¶š—»š—“: Trained new staff and improved team productivity by 15% through knowledge sharing and structured onboarding.
• š—¤š˜‚š—®š—¹š—¶š˜š˜† & š—–š—¼š—ŗš—½š—¹š—¶š—®š—»š—°š—²: Maintained 100% food safety compliance and top inspection ratings, demonstrating attention to standards and risk mitigation.
• š—£š—æš—¼š—°š—²š˜€š˜€ š—œš—ŗš—½š—æš—¼š˜ƒš—²š—ŗš—²š—»š˜: Implemented changes that increased customer satisfaction and repeat business by 15%.

Culinary Operations Associate

The Crooked Cue
06.2022 - 08.2025

• š—˜š—»š˜€š˜‚š—æš—²š—± š—°š—¼š—»š˜€š—¶š˜€š˜š—²š—»š˜ š—¼š˜‚š˜š—½š˜‚š˜ š—¶š—» š—® š—³š—®š˜€š˜-š—½š—®š—°š—²š—± š—²š—»š˜ƒš—¶š—æš—¼š—»š—ŗš—²š—»š˜ – Maintained speed and accuracy during peak hours, reflecting time-sensitive execution similar to real-time system support.
• š—–š—¼š—¹š—¹š—®š—Æš—¼š—æš—®š˜š—²š—± š˜š—¼ š—¼š—½š˜š—¶š—ŗš—¶š˜‡š—² š˜„š—¼š—æš—øš—³š—¹š—¼š˜„ š—®š—»š—± š—±š—²š—¹š—¶š˜ƒš—²š—æ š—æš—²š—¹š—¶š—®š—Æš—¹š—² š—æš—²š˜€š˜‚š—¹š˜š˜€ – Supported cross-functional teamwork, a key element in Agile software development.
• š—”š—±š—µš—²š—æš—²š—± š˜š—¼ š˜€š˜š—æš˜‚š—°š˜š˜‚š—æš—²š—± š—½š—æš—²š—½ š˜€š˜†š˜€š˜š—²š—ŗš˜€ – Followed precise processes to maintain accuracy and consistency, similar to QA or process-based tech roles.
• š—”š˜€š˜€š—¶š˜€š˜š—²š—± š˜„š—¶š˜š—µ š—¶š—»š˜ƒš—²š—»š˜š—¼š—æš˜† š˜š—æš—®š—°š—øš—¶š—»š—“ š—®š—»š—± š˜„š—®š˜€š˜š—² š—æš—²š—±š˜‚š—°š˜š—¶š—¼š—» – Gained experience in resource management and operational efficiency.
• š— š—®š—¶š—»š˜š—®š—¶š—»š—²š—± š—µš—¶š—“š—µ š—µš˜†š—“š—¶š—²š—»š—² š—®š—»š—± š—°š—¼š—ŗš—½š—¹š—¶š—®š—»š—°š—² š˜€š˜š—®š—»š—±š—®š—æš—±š˜€ – Showed attention to detail and commitment to standards, transferable to tech compliance and quality roles.

Operations & Team Efficiency Lead

Juke Fried Chicken
07.2020 - 07.2022

• š—§š—²š—®š—ŗ š—Ÿš—²š—®š—±š—²š—æš˜€š—µš—¶š—½: Supervised and trained 10+ staff, boosting productivity and overall efficiency by 20%.
• š—£š—æš—¼š—°š—²š˜€š˜€ š—œš—ŗš—½š—æš—¼š˜ƒš—²š—ŗš—²š—»š˜: Reduced prep time and food waste by 10% through workflow improvements and resource planning.
• š—–š—æš—¼š˜€š˜€-š—™š˜‚š—»š—°š˜š—¶š—¼š—»š—®š—¹ š—–š—¼š—¼š—æš—±š—¶š—»š—®š˜š—¶š—¼š—»: Ensured smooth service by collaborating with front-of-house teams to align kitchen output with customer demand.
• š—¢š—»š—Æš—¼š—®š—æš—±š—¶š—»š—“ & š—§š—æš—®š—¶š—»š—¶š—»š—“: Led structured onboarding for new hires, improving retention and maintaining high standards.
• š—£š—æš—¼š—Æš—¹š—²š—ŗ-š—¦š—¼š—¹š˜ƒš—¶š—»š—“: Resolved staffing and equipment issues quickly, minimizing service disruption.

Kitchen Process Specialist

Juke Fried Chicken
06.2018 - 07.2020

• š—£š—æš—¼š—°š—²š˜€š˜€ š—¢š—½š˜š—¶š—ŗš—¶š˜‡š—®š˜š—¶š—¼š—»: Reduced prep time by 15% while ensuring consistently high-quality dishes in a fast-paced environment.
• š—§š—²š—®š—ŗ š—–š—¼š—¹š—¹š—®š—Æš—¼š—æš—®š˜š—¶š—¼š—»: Coordinated with kitchen staff to streamline operations, boosting communication and service speed.
• š—¤š—Øš—”š—Ÿš—œš—§š—¬ š—–š—¢š—”š—§š—„š—¢š—Ÿ: Maintained presentation and food quality, ensuring 95%+ customer satisfaction.
• š—§š—æš—¼š˜‚š—Æš—¹š—²š˜€š—µš—¼š—¼š˜š—¶š—»š—“ & š—£š—æš—¼š—Æš—¹š—²š—ŗ š—¦š—¼š—¹š˜ƒš—¶š—»š—“: Addressed cooking challenges promptly, minimizing delays and ensuring consistent service during busy hours.
• š—œš—»š˜ƒš—²š—»š˜š—¼š—æš˜† š—”š˜€š˜€š—¶š˜€š˜š—®š—»š—°š—²: Managed kitchen inventory, optimizing stock levels and minimizing food waste.

Customer Service & Kitchen Operations Specialist

A And W Family Restaurant
12.2016 - 06.2017

• š—–š—®š˜€š—µ š—›š—®š—»š—±š—¹š—¶š—»š—“ & š—§š—æš—®š—»š˜€š—®š—°š˜š—¶š—¼š—» š— š—®š—»š—®š—“š—²š—ŗš—²š—»š˜: Accurately processed payments and balanced cash register, ensuring financial accuracy and reducing discrepancies.
• š—–š˜‚š˜€š˜š—¼š—ŗš—²š—æ š—¦š—²š—æš˜ƒš—¶š—°š—²: Provided high-quality customer service by assisting with orders, addressing inquiries, and ensuring a positive experience.
• š—¢š—½š—²š—æš—®š˜š—¶š—¼š—»š—®š—¹ š—¦š˜‚š—½š—½š—¼š—æš˜: Managed kitchen and cashier duties simultaneously, improving operational efficiency during peak hours.
• š—£š—æš—¼š—±š˜‚š—°š˜ š—¤š—Øš—”š—Ÿš—œš—§š—¬ š—–š—¢š—”š—§š—„š—¢š—Ÿ: Ensured food preparation met company standards for consistency, safety, and customer satisfaction.
• š—§š—²š—®š—ŗ š—–š—¼š—¹š—¹š—®š—Æš—¼š—æš—®š˜š—¶š—¼š—»: Worked effectively with both front-of-house and kitchen teams to maintain smooth operations.

Languages

English
Hindi
Punjabi

Timeline

Kitchen Operations Specialist

Jan's on the Beach
07.2022 - 03.2024

Culinary Operations Associate

The Crooked Cue
06.2022 - 08.2025

Operations & Team Efficiency Lead

Juke Fried Chicken
07.2020 - 07.2022

Kitchen Process Specialist

Juke Fried Chicken
06.2018 - 07.2020

Customer Service & Kitchen Operations Specialist

A And W Family Restaurant
12.2016 - 06.2017

Diploma - Computer System Technology

Vancouver Community College

Associate of Arts - Health Sciences

Langara College
Parveen Kaur Maan