Summary
Overview
Education
Certification
Skills
Work History
Languages
Timeline
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Parveen Kaur Maan

Parveen Kaur Maan

Surrey,Canada

Summary

Dedicated and hardworking Canadian citizen currently pursuing a Computer Systems Technology diploma at Vancouver Community College, with a strong interest in software development, networking, and IT support. Backed by over six years of experience in customer service and collaborative work environments, I bring excellent communication, problem-solving, and organizational skills. Actively building a solid foundation in programming, databases, and computer systems, with a strong commitment to continuous learning and professional growth. Passionate about using technology to solve real-world problems and eager to contribute to an innovative and supportive tech team.

Overview

9
9
years of professional experience
2
2
Certificate

Education

Diploma - Computer System Technology

Vancouver Community College
Vancouver, BC
12-2025

Associate of Arts - Health Sciences

Langara College
Vancouver, None
04-2019

Certification

  • IT Essentials, Cisco - 2024
  • Networking Essentials Certification, Cisco - 2024

Skills

  • C# programming
  • Java Script
  • C programming
  • GitHub
  • Net framework proficiency
  • Knowledgeable in HTML development
  • SQL database management
  • Network Configuration
  • Python
  • Hardware Installation
  • Data backup and recovery
  • Multitasking
  • Code Writing
  • Customer Service

Work History

Kitchen Operations Specialist

Jan's on the Beach
07.2022 - 03.2024

โ€ข ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—˜๐—ณ๐—ณ๐—ถ๐—ฐ๐—ถ๐—ฒ๐—ป๐—ฐ๐˜†: Improved service speed by reducing prep time by 20%, optimizing workflows to handle high volumes.
โ€ข ๐—ง๐—ฒ๐—ฎ๐—บ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ & ๐—ง๐—ฟ๐—ฎ๐—ถ๐—ป๐—ถ๐—ป๐—ด: Trained new staff and improved team productivity by 15% through knowledge sharing and structured onboarding.
โ€ข ๐—ค๐˜‚๐—ฎ๐—น๐—ถ๐˜๐˜† & ๐—–๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ: Maintained 100% food safety compliance and top inspection ratings, demonstrating attention to standards and risk mitigation.
โ€ข ๐—ฃ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—œ๐—บ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ฒ๐—บ๐—ฒ๐—ป๐˜: Implemented changes that increased customer satisfaction and repeat business by 15%.

Culinary Operations Associate

The Crooked Cue
06.2022 - 08.2025

โ€ข ๐—˜๐—ป๐˜€๐˜‚๐—ฟ๐—ฒ๐—ฑ ๐—ฐ๐—ผ๐—ป๐˜€๐—ถ๐˜€๐˜๐—ฒ๐—ป๐˜ ๐—ผ๐˜‚๐˜๐—ฝ๐˜‚๐˜ ๐—ถ๐—ป ๐—ฎ ๐—ณ๐—ฎ๐˜€๐˜-๐—ฝ๐—ฎ๐—ฐ๐—ฒ๐—ฑ ๐—ฒ๐—ป๐˜ƒ๐—ถ๐—ฟ๐—ผ๐—ป๐—บ๐—ฒ๐—ป๐˜ โ€“ Maintained speed and accuracy during peak hours, reflecting time-sensitive execution similar to real-time system support.
โ€ข ๐—–๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ฒ๐—ฑ ๐˜๐—ผ ๐—ผ๐—ฝ๐˜๐—ถ๐—บ๐—ถ๐˜‡๐—ฒ ๐˜„๐—ผ๐—ฟ๐—ธ๐—ณ๐—น๐—ผ๐˜„ ๐—ฎ๐—ป๐—ฑ ๐—ฑ๐—ฒ๐—น๐—ถ๐˜ƒ๐—ฒ๐—ฟ ๐—ฟ๐—ฒ๐—น๐—ถ๐—ฎ๐—ฏ๐—น๐—ฒ ๐—ฟ๐—ฒ๐˜€๐˜‚๐—น๐˜๐˜€ โ€“ Supported cross-functional teamwork, a key element in Agile software development.
โ€ข ๐—”๐—ฑ๐—ต๐—ฒ๐—ฟ๐—ฒ๐—ฑ ๐˜๐—ผ ๐˜€๐˜๐—ฟ๐˜‚๐—ฐ๐˜๐˜‚๐—ฟ๐—ฒ๐—ฑ ๐—ฝ๐—ฟ๐—ฒ๐—ฝ ๐˜€๐˜†๐˜€๐˜๐—ฒ๐—บ๐˜€ โ€“ Followed precise processes to maintain accuracy and consistency, similar to QA or process-based tech roles.
โ€ข ๐—”๐˜€๐˜€๐—ถ๐˜€๐˜๐—ฒ๐—ฑ ๐˜„๐—ถ๐˜๐—ต ๐—ถ๐—ป๐˜ƒ๐—ฒ๐—ป๐˜๐—ผ๐—ฟ๐˜† ๐˜๐—ฟ๐—ฎ๐—ฐ๐—ธ๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐˜„๐—ฎ๐˜€๐˜๐—ฒ ๐—ฟ๐—ฒ๐—ฑ๐˜‚๐—ฐ๐˜๐—ถ๐—ผ๐—ป โ€“ Gained experience in resource management and operational efficiency.
โ€ข ๐— ๐—ฎ๐—ถ๐—ป๐˜๐—ฎ๐—ถ๐—ป๐—ฒ๐—ฑ ๐—ต๐—ถ๐—ด๐—ต ๐—ต๐˜†๐—ด๐—ถ๐—ฒ๐—ป๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐˜€๐˜๐—ฎ๐—ป๐—ฑ๐—ฎ๐—ฟ๐—ฑ๐˜€ โ€“ Showed attention to detail and commitment to standards, transferable to tech compliance and quality roles.

Operations & Team Efficiency Lead

Juke Fried Chicken
07.2020 - 07.2022

โ€ข ๐—ง๐—ฒ๐—ฎ๐—บ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ: Supervised and trained 10+ staff, boosting productivity and overall efficiency by 20%.
โ€ข ๐—ฃ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—œ๐—บ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ฒ๐—บ๐—ฒ๐—ป๐˜: Reduced prep time and food waste by 10% through workflow improvements and resource planning.
โ€ข ๐—–๐—ฟ๐—ผ๐˜€๐˜€-๐—™๐˜‚๐—ป๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—–๐—ผ๐—ผ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Ensured smooth service by collaborating with front-of-house teams to align kitchen output with customer demand.
โ€ข ๐—ข๐—ป๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด & ๐—ง๐—ฟ๐—ฎ๐—ถ๐—ป๐—ถ๐—ป๐—ด: Led structured onboarding for new hires, improving retention and maintaining high standards.
โ€ข ๐—ฃ๐—ฟ๐—ผ๐—ฏ๐—น๐—ฒ๐—บ-๐—ฆ๐—ผ๐—น๐˜ƒ๐—ถ๐—ป๐—ด: Resolved staffing and equipment issues quickly, minimizing service disruption.

Kitchen Process Specialist

Juke Fried Chicken
06.2018 - 07.2020

โ€ข ๐—ฃ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—ข๐—ฝ๐˜๐—ถ๐—บ๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Reduced prep time by 15% while ensuring consistently high-quality dishes in a fast-paced environment.
โ€ข ๐—ง๐—ฒ๐—ฎ๐—บ ๐—–๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Coordinated with kitchen staff to streamline operations, boosting communication and service speed.
โ€ข ๐—ค๐—จ๐—”๐—Ÿ๐—œ๐—ง๐—ฌ ๐—–๐—ข๐—ก๐—ง๐—ฅ๐—ข๐—Ÿ: Maintained presentation and food quality, ensuring 95%+ customer satisfaction.
โ€ข ๐—ง๐—ฟ๐—ผ๐˜‚๐—ฏ๐—น๐—ฒ๐˜€๐—ต๐—ผ๐—ผ๐˜๐—ถ๐—ป๐—ด & ๐—ฃ๐—ฟ๐—ผ๐—ฏ๐—น๐—ฒ๐—บ ๐—ฆ๐—ผ๐—น๐˜ƒ๐—ถ๐—ป๐—ด: Addressed cooking challenges promptly, minimizing delays and ensuring consistent service during busy hours.
โ€ข ๐—œ๐—ป๐˜ƒ๐—ฒ๐—ป๐˜๐—ผ๐—ฟ๐˜† ๐—”๐˜€๐˜€๐—ถ๐˜€๐˜๐—ฎ๐—ป๐—ฐ๐—ฒ: Managed kitchen inventory, optimizing stock levels and minimizing food waste.

Customer Service & Kitchen Operations Specialist

A And W Family Restaurant
12.2016 - 06.2017

โ€ข ๐—–๐—ฎ๐˜€๐—ต ๐—›๐—ฎ๐—ป๐—ฑ๐—น๐—ถ๐—ป๐—ด & ๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: Accurately processed payments and balanced cash register, ensuring financial accuracy and reducing discrepancies.
โ€ข ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ: Provided high-quality customer service by assisting with orders, addressing inquiries, and ensuring a positive experience.
โ€ข ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜: Managed kitchen and cashier duties simultaneously, improving operational efficiency during peak hours.
โ€ข ๐—ฃ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—ค๐—จ๐—”๐—Ÿ๐—œ๐—ง๐—ฌ ๐—–๐—ข๐—ก๐—ง๐—ฅ๐—ข๐—Ÿ: Ensured food preparation met company standards for consistency, safety, and customer satisfaction.
โ€ข ๐—ง๐—ฒ๐—ฎ๐—บ ๐—–๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Worked effectively with both front-of-house and kitchen teams to maintain smooth operations.

Languages

English
Hindi
Punjabi

Timeline

Kitchen Operations Specialist

Jan's on the Beach
07.2022 - 03.2024

Culinary Operations Associate

The Crooked Cue
06.2022 - 08.2025

Operations & Team Efficiency Lead

Juke Fried Chicken
07.2020 - 07.2022

Kitchen Process Specialist

Juke Fried Chicken
06.2018 - 07.2020

Customer Service & Kitchen Operations Specialist

A And W Family Restaurant
12.2016 - 06.2017

Diploma - Computer System Technology

Vancouver Community College

Associate of Arts - Health Sciences

Langara College
Parveen Kaur Maan