Mehak Puri
Winnipeg,MB
Summary
Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
4
4
years of professional experience
Work History
Office Assistant
Winnipeg flatbeds
Winnipeg, Manitoba
09.2024 - Current
- Handled border clearance and prepared ACI and ACE manifests.
- Load tender entry
- Performed safety and maintenance using Motive
- Assisted in trip settlements.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Fixed shipping and receiving appointments
- Answered phone calls and directed them to appropriate personnel.
Sales Associate
La Vie En Rose
Surrey, British Columbia
03.2023 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Supervisor
Spice of Punjab
Surrey, British Columbia
01.2023 - 07.2023
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Responded to customer questions regarding products, prices and availability.
Visa Consultant
Target 9
Amritsar, Punjab
01.2021 - 03.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Developed and maintained relationships with clients to ensure their visa applications were processed in a timely manner.
- Conducted research on current immigration laws and regulations to ensure compliance.
- Coordinated with foreign embassies, consulates, and government agencies when necessary.
Education
Business Project Management -
Vancouver Community College
Vancouver, BC08-2024
MBA - Marketing Management
Guru Nanak Dev University
Amritsar, Punjab06-2020
B.Tech - Electronics And Communications
Guru Nanak Dev University
Amritsar, Punjab05-2018
Skills
- Returns processing
- Product Recommendations
- POS Systems
- Cash Register Operation
- Payment Collection
- Customer Assistance
- Proficient in Ms excel and Ms Project
- Record keeping
- Phone Etiquette
- Audit management
- Quality Control
- Production and processing
- Avaal
- Tracking softwares
Timeline
Office Assistant
Winnipeg flatbeds
09.2024 - Current
Sales Associate
La Vie En Rose
03.2023 - 08.2024
Supervisor
Spice of Punjab
01.2023 - 07.2023
Visa Consultant
Target 9
01.2021 - 03.2022
Business Project Management -
Vancouver Community College
MBA - Marketing Management
Guru Nanak Dev University
B.Tech - Electronics And Communications
Guru Nanak Dev University