Maanav Prabhu Naligay
Thunder Bay,ON
Summary
Dynamic individual known for exceptional customer relationship management, and effective team leadership. Experienced in optimizing staff schedules and maintaining inventory levels, committed to fostering a positive and organized work atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Dominos Pizza Canada
Thunder Bay, Ontario
10.2022 - 02.2025
- Supervised daily operations and ensured staff adherence to company policies.
- Trained new team members on safety protocols and operational procedures.
- Managed inventory levels and coordinated restocking of supplies as needed.
- Scheduled employee shifts to optimize coverage during peak hours.
- Maintained a clean and organized work environment for staff and customers.
Shift Leader
Aramark: Lakehead University
Thunder Bay, Ontario
09.2022 - 04.2023
- Supervised team members during shifts to ensure smooth operations.
- Managed inventory levels and restocked supplies as needed.
- Scheduled staff assignments based on daily business needs.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained an organized work environment by delegating tasks to staff as needed.
Customer Service Representative
Dominos Pizza Canada
Thunder Bay, Ontario
11.2021 - 09.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Master of Science - Mechanical Engineering
Lakehead University
Thunder Bay05-2023
Skills
- Inventory management
- Operational supervision
- Shift scheduling
- Customer relationship management
- Team leadership
- Performance evaluation
- Cash handling expertise
- Staff motivation
- Employee training
- Workplace safety and compliance
Certification
- Smart Serve
- Food Handling
Accomplishments
- Handled Rush hours with ease and on time deliverables.
- Appreciable drop down in Overall Load Time (OLT) during leadership.
Availability
- Monday to Friday: 5pm to close
- Saturday and Sunday: Open to Close
Reference
- Rakesh (Manager at Wackys)
Timeline
Shift Supervisor
Dominos Pizza Canada
10.2022 - 02.2025
Shift Leader
Aramark: Lakehead University
09.2022 - 04.2023
Customer Service Representative
Dominos Pizza Canada
11.2021 - 09.2022
Master of Science - Mechanical Engineering
Lakehead University
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