Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Availability
Reference
Timeline
Generic

Maanav Prabhu Naligay

Thunder Bay,ON

Summary

Dynamic individual known for exceptional customer relationship management, and effective team leadership. Experienced in optimizing staff schedules and maintaining inventory levels, committed to fostering a positive and organized work atmosphere.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Dominos Pizza Canada
Thunder Bay, Ontario
10.2022 - 02.2025
  • Supervised daily operations and ensured staff adherence to company policies.
  • Trained new team members on safety protocols and operational procedures.
  • Managed inventory levels and coordinated restocking of supplies as needed.
  • Scheduled employee shifts to optimize coverage during peak hours.
  • Maintained a clean and organized work environment for staff and customers.

Shift Leader

Aramark: Lakehead University
Thunder Bay, Ontario
09.2022 - 04.2023
  • Supervised team members during shifts to ensure smooth operations.
  • Managed inventory levels and restocked supplies as needed.
  • Scheduled staff assignments based on daily business needs.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Maintained an organized work environment by delegating tasks to staff as needed.

Customer Service Representative

Dominos Pizza Canada
Thunder Bay, Ontario
11.2021 - 09.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Master of Science - Mechanical Engineering

Lakehead University
Thunder Bay
05-2023

Skills

  • Inventory management
  • Operational supervision
  • Shift scheduling
  • Customer relationship management
  • Team leadership
  • Performance evaluation
  • Cash handling expertise
  • Staff motivation
  • Employee training
  • Workplace safety and compliance

Certification

  • Smart Serve
  • Food Handling

Accomplishments

  • Handled Rush hours with ease and on time deliverables.
  • Appreciable drop down in Overall Load Time (OLT) during leadership.

Availability

  • Monday to Friday: 5pm to close
  • Saturday and Sunday: Open to Close

Reference

  • Rakesh (Manager at Wackys)

Timeline

Shift Supervisor

Dominos Pizza Canada
10.2022 - 02.2025

Shift Leader

Aramark: Lakehead University
09.2022 - 04.2023

Customer Service Representative

Dominos Pizza Canada
11.2021 - 09.2022

Master of Science - Mechanical Engineering

Lakehead University

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Maanav Prabhu Naligay