Rosebette Maame A-Yeboah
Vaughan,Ontario
Summary
MBA candidate specializing in Technology Leadership at York University, with over five years of experience in technology sales and digital transformation. Expertise in driving customer success through effective B2B and B2C sales initiatives and implementing innovative SaaS solutions. Demonstrated ability in stakeholder management and collaboration across multidisciplinary teams to enhance customer journeys. Aiming to leverage a results-driven approach in a part-time internship to support customer onboarding and sales initiatives within a dynamic SaaS environment.
Overview
4
4
years of professional experience
Work History
Sales and Digital Transformation Manager
Climbis Technology Ltd.
03.2022 - 09.2024
- Company Overview: Technology Consultancy firm for Oracle Cloud and ERP implementation projects across Africa
- Led enterprise sales and pre-sales demonstrations, showcasing Oracle Fusion ERP to clients to telecommunications companies and banks
- Collaborated with cross-functional teams to support customer onboarding, ensuring seamless migrations and account setups for over 15 enterprise clients
- Collaborated with clients to implement tailored Oracle Fusion ERP solutions, reducing migration timelines by 15% and ensuring seamless customer onboarding
- Consulted with and customized a bouquet of SaaS solutions for 2 startups, reducing operational expenses and enhancing client satisfaction
- Technology Consultancy firm for Oracle Cloud and ERP implementation projects across Africa
Business Development Lead
Bento Technologies
01.2021 - 03.2022
- Company Overview: Cloud-based African start-up financial technology company specializing in payroll and employee management
- Collaborated with cross-functional teams to develop and implement SaaS marketing strategies, increasing brand visibility by 44% and customer acquisition by 35%
- Designed demo use cases to showcase product capabilities, driving engagement during sales cycles
- Supported customer success initiatives by gathering user feedback and working with DevOps to enhance SaaS platform features, improving satisfaction and retention by 20%
- Ran successful marketing campaigns utilizing modern digital tools for new products launched in Ghana and Nigeria leading to a combined 44% increment in brand visibility, increasing overall customer base by 35%
- Developed and implemented sales and marketing strategies for the company resulting in a 6% quarterly sales boost
- Cloud-based African start-up fintech specializing in payroll and employee management
Sales Executive
Rakes Company Limited
04.2021 - 01.2022
- Company Overview: Human Resource Management Company
- Developed and implemented three sales and marketing strategies, increasing the client base by 30% within a year
- Identified market opportunities and executed two targeted campaigns that improved business productivity by 15%
- Reviewed and managed client contracts, ensuring 100% accuracy and timely sales process completion
- Human Resource Management Company
Co-founder
MEI Hotels
08.2020 - 01.2021
- Company Overview: Aviation Support Services Startup specializing in managing distressed airline passengers during flight disruptions
- Co-founded and led a startup specializing in managing distressed airline passengers during flight disruptions, providing end-to-end support for passengers and airline staff
- Secured contracts with major airlines, including KLM, Air France, and Royal Air Maroc, through effective business development and stakeholder negotiations, growing the client portfolio by 30%
- Designed and implemented operational workflows, reducing response times by 25% and ensuring a 95% service continuity rate during disruptions
- Established and negotiated service-level agreements (SLAs) with partner hotels, enhancing service quality by 20% and achieving a 20% cost reduction
- Played a pivotal role in expanding MEI Hotels' footprint across West Africa, positioning the company as a trusted partner for airline service disruptions
- Aviation Support Services Startup specializing in managing distressed airline passengers during flight disruptions
Education
Master of Business Administration - Technology Leadership
Schulich School of Business, York University
Toronto, ON12.2025
Bachelor of Science - Earth Science
School of Physical and Mathematical Sciences, University of Ghana Legon
07.2019
Skills
- SaaS Sales Development
- business development
- digital transformation
- project management
Websites
Additional
Oracle Cloud Infrastructure Sales Specialist, Oracle Cloud Infrastructure Foundations Associate, Oracle Cloud Infrastructure Architect Associate, Hubspot Inbound Marketer, Play Piano, Swimming, Reading, Tufting
Volunteer Experience
- Women in Leadership - Student Engagement, 09/01/24, Present, Engaged and mentored students through workshops and one-on-one sessions, promoting leadership skills among women.
- Black Graduate Business Network - Event Volunteer (Black Tech Connect), 09/01/24, Present, Supported the organization of the Black Tech Connect event, connecting professionals in tech with potential mentors and opportunities.
- Society of Petroleum Engineers (SPE), 10/01/18, Present, Actively involved in various SPE initiatives, contributing to the coordination of events and programs aimed at fostering professional development within the petroleum industry.
- 4Flow (Period Poverty Advocacy Group), 09/01/22, Present, Spearheaded awareness campaigns focused on eradicating period poverty within underserved communities, reaching over 500 girls.
- CFC Girls in ICT, 08/01/22, Present, Mentored young girls interested in ICT careers, guidance on skills development and career planning.
Timeline
Sales and Digital Transformation Manager
Climbis Technology Ltd.
03.2022 - 09.2024
Sales Executive
Rakes Company Limited
04.2021 - 01.2022
Business Development Lead
Bento Technologies
01.2021 - 03.2022
Co-founder
MEI Hotels
08.2020 - 01.2021
Master of Business Administration - Technology Leadership
Schulich School of Business, York University
Bachelor of Science - Earth Science
School of Physical and Mathematical Sciences, University of Ghana Legon
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