Ma Agnes Mejias
Scarborough,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Medical Operations Specialist
GlaxoSmithKline Pharmaceuticals
09.2022 - 08.2023
- Support External facing medical team affairs in terms of Event management for external conferences of Promotional and Scientific events.
- Responsible for coordination of medical affairs activities to be updated of current systems/processes e.g., Veeva, MIND (Medical Information Network Database), and POMS-ISS (External Experts Engagement at Local level in cooperation with the medical team.
- Conduct an initial review of Monthly report activities of the Medical Affairs team (KPI) to determine appropriate action required. Maintains and updates tracking databases.
- Assist in the development of Medical Affairs activity reports basis for Monthly Performance Review within LOC to Senior Management by providing quality and timely summaries.
- Gather Medical Information requests regarding cases and inquiries from External Experts and determines the appropriate areas to refer or assign cases including Adverse events.
- Where required organize team events, live meetings, and teleconferences, prepare minutes of the meeting.
- Prepare zero value contract for HCP (Health Care Provider) speaker as support
- Provide support to Country Medical Director including but not limited to calendar management, meeting arrangement, and travel logistics.
HR Advisor
GlaxoSmithKline Pharmaceuticals
09.2021 - 04.2022
- Provide Advisory and HR Support for the business across the whole employee life cycle (hire to retire).
- Deliver HR services including preparation of necessary documents such as employment contracts, confirmation letters or reference letters.
- Maintain HR Data and Transactions in Workday such as onboarding, transfers, terminations, salary adjustments or other processes managed in the HR department.
- Supports leaders and employees for all questions related to HR processes; inquiries via Service Now, e-mail and telephone. Guide our employees with regards to HR procedures, benefits, leave of absence or self-service usage.
- Management of employee relocations GCC.
- Manage all data according to privacy and data protection policies.
- Attend to queries and employees request through the Service Now portal within the timeline and maintain SLA.
Receptionist & HR Assistant
GlaxoSmithKline Pharmaceuticals
02.2019 - 09.2021
- Answer and screen phone calls, report of any fraudulent calls. Deal with inquiries that don’t need to be passed on and transferred.
- Greet, assist and direct visitors appropriately with strict compliance.
- Send out internal office & Building management communications from the company’s official mailbox and update the distribution mailing group (Regional office, MENA & Sales) lists per new joiners and leavers.
- Manage Regional telephone director list for UAE, MENA and other GULF countries.
- Manage the Mailing group distribution list for other GULF countries and Regional UAE office and review quarterly as part of Management monitoring task to make sure all employees receive communication accordingly.
- Ensure that employees follow safety protocols with in office premises as part of COVID19 prevention of spread drive as part of EHS.
- Arrange logistics required for staff relocations; long-term accommodation, booking of flights, and visa application.
- Manage Office access card, Business card, and Parking access cards request for all employees.
- Manage the booking and cancellation of all meeting rooms including maintaining the ‘meeting room log system.
- Create Purchase requisition request for PO generation and Payment request, previously are using E-forms & JDE e.g., corporate card payment, Insurance premiums, HR expenses, and other administrative facilities-related payments; recently moved to Ariba SAP system for all payment process.
- One of the key employees to do training and test for the new system Fiory Ariba and SAP concur as new payment platform, PR, PO and Vendor creation.
- Manage Etisalat accounts with 4 telephone lines, 44 mobile accounts & internet. All bills are taken from Etisalat GSK account portal downloading each bill copies, arrange for payment and allocate reference of paid amount.
- Manage monthly DEWA bills payment & office space chiller bill payment to Building management.
- Prepares renewal of Vendor/Supplier’s agreement contract in a timely manner align with procurement and compliance.
- Manage Office boys; weekly and monthly report of office facilities assets list. Raise any problem and action in appropriate manner.
- Ordering of office facilities supplies e.g., office stationeries, pantry supplies, photocopy & printer accessories.
- Coordinate the repair and maintenance of office equipment and facilities for the safety and convenience of all employees.
- Receive and sort daily mail, deliveries, and couriers; prepares Aramex shipment for pick up and dispatch as required on daily basis through GSK log in account .
- Provide administrative assistance to the Human Resource department; quarterly payment process of GSK Gulf Employee’s Health Insurance, relocation of employees in liaise with mobility vendor and Payroll system in a timely manner to avoid suspension and delayed in service.
Medical Operations Specialist
GlaxoSmithKline Pharmaceuticals
04.2018 - 12.2018
Receptionist Administration
GlaxoSmithKline Consumer Healthcare
12.2017 - 01.2018
- Answer and screen phone calls.
- PO creation and payment process for all related facilities office expenses.
- Receive and sort daily mail, deliveries, and couriers; prepares Aramex shipment for pick up and dispatch as required on daily basis through GSK log in account .
Support to Tender Business Management GCC
GlaxoSmithKline Pharmaceuticals
08.2017 - 11.2017
- Raise order receives from Markets (GCC & Near East) in a timely manner, followed by carefully updating the Order log, Tender database, and EMTs (Enterprise my Tender System); SAP-based GSK internal Tender Management System.
- Prepare Tender offer letter to customer and distributor as instructed. Make sure all details are correct and accurate.
- Provide necessary administrative support to the Tender team, compiling documents for future references.
Administrative Support to HR
GlaxoSmithKline Pharmaceuticals
01.2017 - 03.2017
- Created and maintained accessible, retrievable computer archives and databases for future reference.
- Organized and have arranged proper archival records for old and new files and developed classification systems to facilitate access to archival materials.
- Keeping careful order and confidentiality of employees' files.
- Prepares NOC, Certificate of Employment, and Salary Certificate upon employee requests.
Marketing Coordinator
GlaxoSmithKline Pharmaceuticals
10.2016 - 01.2017
- Provide support to Marketing and Communication Department; Directors and its subordinates.
- Support in business travel for all Business Leaders by booking flights, transport, and accommodation in accordance with the Travel Policy and with the support of the external Travel Agent when needed.
- Support Product and Marketing Managers in getting Activity & Event proposal approvals and signatures from stakeholders, register in the system using Starcite for CET/CFO budget approval then raise Budget approval requests in e-forms.
- Raise and submit Cash & Corporate AMEX card expenses as necessary; payment request and payment requisition request (PO) for vendors using E-forms in an accurate and timely manner.
- Request; prepare Vendor Information Sheet and requirements for a new vendor and Health Care Organization to be set up in the system in the transaction of the payment process.
Receptionist & HR Assistant
GlaxoSmithKline Pharmaceuticals
04.2016 - 10.2016
Office Administrator/Receptionist
Veeam Software
03.2016 - 04.2016
- Checking, follow up on the employment visa application through the online service provider of TECOM (Dubai based location)
- Arrange courier dispatched.
- Maintain office supply needed for the operation of the Department.
- Manage office storage and coordinate with warehouse storage supplier.
- Coordinate and arrange travel bookings and hotel accommodation.
Territory Leadership Team Coordinator
Shell Oil
04.2014 - 06.2015
- Performs Administrative role predominantly supporting the Territory Lead Team and its projects.
- Organize and schedule monthly meetings and appointments; arrange conference room.
- Prepare agenda for meetings and taking minutes at the meeting.
- Coordinate and arrange travel bookings and hotel accommodation and airport transfers.
- Manage and report the Lead Team’s business trip expenses and other related expenses using the SAP portal.
- Create Purchase Requisition and Time writing (employee’s attendance) in the SAP portal.
- Communicate and assist Territory Lead Team based in Qatar with related duties as required.
- Liaise with VP’s secretaries in relation to Business trips in MENA; meeting schedules, airport transfers, and vehicle services.
- Prepares necessary documentation for Visa applications e.g. for KSA and Iraq in coordination with Shell's internal visa team.
- Collate and organize a Monthly newsletter for circulation to staff.
- Manage project files/directories on the company’s SharePoint.
Admin Cum Production Assistant
Network Production LLC
11.2009 - 04.2013
- Answer and screen phone calls and deal with any enquiries that don't need to be passed on, take messages, transfer calls and provide information to other departments upon request.
- Log new booking number and project number on the company’s computer (FoxPro) system for Job log report and Invoice reference.
- Prepares LPO & Sales Invoice when necessary, using FoxPro MS office system.
- Make Production report of works done which include Editing of TV Commercials, Filming, Studio rental, Voice over recording, Dubbing and compiling into tapes and other company miscellaneous.
- Receives all incoming documents to organize file and update system while sending Outgoing documents by preparing transmittal and ensure that it was received by the person addressed to.
- Administer order and maintain office supply and other materials needed for the operation of the department.
- Coordinate with Voice over talents of their availabilities and book them for recording schedule as per client’s request.
- Do an inventory of videotape used and available stock every end of the month using the FoxPro system.
Secretary Cum Receptionist
Miles Contracting LLC
01.2008 - 11.2009
- Keep careful, orderly records of the organization’s work. This will involve filing all correspondence received and copies of replies sent, in their date order, filing reports received and made.
- Receive, screen, and routing telephone calls and assist visitors by ascertaining needs, initiating necessary paperwork, or referring them to the appropriate staff.
- Operate computer equipment to process data and maintain records. Updates files as needed.
- Organize and keep an up-to-date record of Employees’ files.
- Handles Petty cash fund for office supplies.
Project Sales Coordinator
Moldex Realty
12.2005 - 08.2007
- Conduct New Recruits Orientation and Computation Exercise Training of new Sales Agents.
- Prepare inventories of available lots for sale, for updating purposes.
- Make a special request of buyers (payment terms on house and lots and Special discounts)
- Assist Sales agents and Buyers in Reservation, Down Payment fee & Total Contract Price of lots, houses, and lots.
- Prepares sales report of a specific project every end of the month
Education
Bachelor of Science - Accounting
Seneca Polytechnic College
Toronto04.2025
Bachelor of Science - Business Administration Major in Management
University of The East
Philippines04.2005
Skills
- Computer Literate (knowledgeable in MS Office)
- Good communication skills (oral and written)
- Can adjust and deals effectively with people from different walks of life
- Can work in minimal supervision and highly trainable
- Knowledge with Fiori SAP Ariba, in creating LPO and Invoice receipting
- Use of Concur Expense claims for business and personal use of corporate AMEX card
Timeline
Medical Operations Specialist
GlaxoSmithKline Pharmaceuticals
09.2022 - 08.2023
HR Advisor
GlaxoSmithKline Pharmaceuticals
09.2021 - 04.2022
Receptionist & HR Assistant
GlaxoSmithKline Pharmaceuticals
02.2019 - 09.2021
Medical Operations Specialist
GlaxoSmithKline Pharmaceuticals
04.2018 - 12.2018
Receptionist Administration
GlaxoSmithKline Consumer Healthcare
12.2017 - 01.2018
Support to Tender Business Management GCC
GlaxoSmithKline Pharmaceuticals
08.2017 - 11.2017
Administrative Support to HR
GlaxoSmithKline Pharmaceuticals
01.2017 - 03.2017
Marketing Coordinator
GlaxoSmithKline Pharmaceuticals
10.2016 - 01.2017
Receptionist & HR Assistant
GlaxoSmithKline Pharmaceuticals
04.2016 - 10.2016
Office Administrator/Receptionist
Veeam Software
03.2016 - 04.2016
Territory Leadership Team Coordinator
Shell Oil
04.2014 - 06.2015
Admin Cum Production Assistant
Network Production LLC
11.2009 - 04.2013
Secretary Cum Receptionist
Miles Contracting LLC
01.2008 - 11.2009
Project Sales Coordinator
Moldex Realty
12.2005 - 08.2007
Bachelor of Science - Accounting
Seneca Polytechnic College
Bachelor of Science - Business Administration Major in Management
University of The East
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