Maïa Bishop
Sault Ste. Marie
Summary
Proven Quality Control Technician and Cashier/Floor Assistant with a track record of enhancing customer satisfaction and product reliability at Lallemand Plant Care. Demonstrates exceptional professionalism, courtesy, and a strong work ethic. Skilled in customer service and quality documentation, significantly contributing to increased sales revenue and product standards.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/ Floor Assistant
Habitat for Humanity Restore
07.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated POS register for cash and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Quality Control Technician
Lallemand Plant Care
01.2019 - 03.2022
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Education
Bachelor of Arts - Forensic Psychology
University of King's College
Halifax, NS04-2028
High School Diploma -
St Mary's College
Sault Ste. Marie, ON06-2024
Skills
- Customer service
- Work ethic and integrity
- Reliability and punctuality
- Patience and empathy
- Professionalism and courtesy
Accomplishments
- Collaborated with team of 3 in the development of Habitat for Humanity Float.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Ontario Driver's License
- WHMIS
- Worker 4 Step
Timeline
Cashier/ Floor Assistant
Habitat for Humanity Restore
07.2023 - 08.2023
Quality Control Technician
Lallemand Plant Care
01.2019 - 03.2022
- Ontario Driver's License
- WHMIS
- Worker 4 Step
Bachelor of Arts - Forensic Psychology
University of King's College
High School Diploma -
St Mary's College
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