Ma Andrea Desepeda

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

• Greeted customers and helped with product questions, selections, and purchases.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Listened to customer needs and desires to identify and recommend optimal products.

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• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Set up banquet tables and chairs based on event requirements.
• Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.

• Ensured games were played fairly.
• Enforced all rules and regulations in games.
• Resolved complaints or claims of infractions by participants and assessed actions required while maintaining constant control of match.

• Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
• Ensures scores are correct both on the scoresheets and scoreboard.