Summary
Overview
Work History
Education
Skills
References
Awards
Languages
Timeline
Generic

Ma Andrea Desepeda

Winnipeg,Canada

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Urban Planet
08.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Listened to customer needs and desires to identify and recommend optimal products.

Volleyball Referee

Isaac Newton School
01.2020 - 01.2022
  • Ensured games were played fairly.
  • Enforced all rules and regulations in games.
  • Resolved complaints or claims of infractions by participants and assessed actions required while maintaining constant control of match.

Scorekeeper for Volleyball and Basketball

Isaac Newton School
01.2020 - 01.2022
  • Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
  • Ensures scores are correct both on the scoresheets and scoreboard.

Education

High School Diploma -

Sisler High School
WINNIPEG, MB
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Adaptable

References

  • Jeremy Santos, Teacher, Santos76@shaw.ca, 204-228-0069
  • Jordan Fast, Teacher, Jofast@wsd1.org, 204-228-0069
  • Hugh Oreggio, Teacher, 204-430-9545

Awards

  • Honor Roll, Maintain an average of 80% or high in final mark, 01/01/21, 12/31/24
  • Junior Varsity Girls MVP, Most valuable player, showing great leadership and sportsmanship as well as displaying skill set, 01/01/21, 12/31/22
  • Junior Varsity Girls Athlete of the Year, Joined both volleyball and basketball, excelling in sportsmanship, leadership, etc., 01/01/21, 12/31/22

Languages

English
Native or Bilingual

Timeline

Retail Sales Associate

Urban Planet
08.2023 - Current

Volleyball Referee

Isaac Newton School
01.2020 - 01.2022

Scorekeeper for Volleyball and Basketball

Isaac Newton School
01.2020 - 01.2022

High School Diploma -

Sisler High School

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Ma Andrea Desepeda