Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Opportunities
References
Timeline
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Matthew Sutherland

St. Catharines,Canada

Summary

Results-driven professional with proven adaptability and a strong work ethic. Quick learner with the ability to operate independently and effectively communicate across teams. Committed to contributing to team success and achieving organizational objectives.

Overview

6
6
years of professional experience

Work History

Laborer / Truck Driver 1 - Municipal Works Operations

City of Niagara Falls
Niagara Falls, ON
05.2024 - Current
  • Conducted daily pre-trip inspections of trucks and machinery to ensure operational safety.
  • Operated F-250 with dump box and 15 ft tandem axle trailer for efficient transport.
  • Maintained city infrastructure, including parks, playgrounds, trails, and streets.
  • Engaged with the public daily to address inquiries and provide assistance.
  • Executed snow plow operations using loader, trackless, single, and tandem axle truck.

Landscape Construction Laborer/Operator

Modern/Fairview Landscape
St. Catharine's, ON
04.2023 - 05.2024
  • Conducted daily pre-trip inspections of trucks and machinery to ensure safety compliance.
  • Executed laying interlock, concrete forming, pouring, and drain installation for landscaping projects.
  • Interacted professionally with customers, fostering positive relationships and satisfaction.
  • Operated larger vehicles and machinery including 26ft box trucks, cube vans, and excavators.
  • Utilized hand and power tools such as stone saws, chain saws, and concrete drills effectively.

Confined Space Attendant/ Rescuer

Safety First Rescue Unit
Hamilton, ON
02.2023 - 04.2023
  • Completed pre-entry safety and rescue plans with high accuracy.
  • Performed selection and inspection of all essential safety and rigging gear.
  • Set up and tested rigging and life safety equipment before entry.
  • Conducted air monitoring and gas testing to ensure safety within confined spaces.

Financial Services Representative

Canadian Imperial Bank of Commerce (CIBC)
Niagara-on-the-Lake, ON
11.2020 - 08.2022
  • Cultivated authentic client relationships through proactive outreach and engagement initiatives.
  • Actively listened to clients, tailoring financial solutions to meet specific needs and goals.
  • Stepped into management roles to ensure seamless operational coverage and leadership continuity.

Customer Service Representative

Canadian Imperial Bank of Commerce
St. Catharine's, ON
02.2019 - 11.2020
  • Ensured client confidentiality by adhering strictly to all CIBC policies and procedures.
  • Cultivated positive relationships with clients, enhancing overall hospital experience.
  • Contributed to a collaborative work environment by promoting teamwork and mutual support.
  • Maintained professionalism and respect in all client interactions to foster trust.

Education

Firefighter Level I & II Pre-Service Program -

Fire and Emergency Services Training Institute (FESTI)
Mississauga, ON
12.2022

Canadian Investment Funds Course - Banking and Finance

IFSE Institute
Mississauga, ON
08.2020

Bachelor of Sport Management -

Brock University
St. Catharine’s, ON
04.2019

Skills

  • Safety protocols
  • Team collaboration
  • Strong work ethic
  • Customer service
  • Commercial driving
  • Financial analysis
  • Regulatory compliance
  • Machinery operation
  • Client relationship management
  • Problem solving
  • Time management
  • Emergency response

Accomplishments

  • Athlete of the Year (2008),West Oak Public School
  • Graduated with Honors (2013), White Oaks Secondary School
  • Graduated with Honors - Pre Service Firefighting (2022), Fire and Emergency Services Training Institute

Volunteer Opportunities

  • Kick-Off Event to Fire Prevention Week - Oakville Fire Department Sept. 24th, 2022
  • Medical First Responder - St. John Ambulance Niagara Division (2023 - present)
  • CIBC ‘Run for the Cure’ (Event Volunteer - St. Catharine’s, ON) (2019)
  • Brock University Men’s & Women’s Hockey programs (Game Day Staff) (2019)
  • Dog Foster Volunteer - Lions’ Foundation Dog Guides of Canada, Oakville (2013 - present)

References

References available upon request.

Timeline

Laborer / Truck Driver 1 - Municipal Works Operations

City of Niagara Falls
05.2024 - Current

Landscape Construction Laborer/Operator

Modern/Fairview Landscape
04.2023 - 05.2024

Confined Space Attendant/ Rescuer

Safety First Rescue Unit
02.2023 - 04.2023

Financial Services Representative

Canadian Imperial Bank of Commerce (CIBC)
11.2020 - 08.2022

Customer Service Representative

Canadian Imperial Bank of Commerce
02.2019 - 11.2020

Firefighter Level I & II Pre-Service Program -

Fire and Emergency Services Training Institute (FESTI)

Canadian Investment Funds Course - Banking and Finance

IFSE Institute

Bachelor of Sport Management -

Brock University
Matthew Sutherland