Matthew Sutherland
St. Catharines,Canada
Summary
Results-driven professional with proven adaptability and a strong work ethic. Quick learner with the ability to operate independently and effectively communicate across teams. Committed to contributing to team success and achieving organizational objectives.
Overview
6
6
years of professional experience
Work History
Laborer / Truck Driver 1 - Municipal Works Operations
City of Niagara Falls
Niagara Falls, ON
05.2024 - Current
- Conducted daily pre-trip inspections of trucks and machinery to ensure operational safety.
- Operated F-250 with dump box and 15 ft tandem axle trailer for efficient transport.
- Maintained city infrastructure, including parks, playgrounds, trails, and streets.
- Engaged with the public daily to address inquiries and provide assistance.
- Executed snow plow operations using loader, trackless, single, and tandem axle truck.
Landscape Construction Laborer/Operator
Modern/Fairview Landscape
St. Catharine's, ON
04.2023 - 05.2024
- Conducted daily pre-trip inspections of trucks and machinery to ensure safety compliance.
- Executed laying interlock, concrete forming, pouring, and drain installation for landscaping projects.
- Interacted professionally with customers, fostering positive relationships and satisfaction.
- Operated larger vehicles and machinery including 26ft box trucks, cube vans, and excavators.
- Utilized hand and power tools such as stone saws, chain saws, and concrete drills effectively.
Confined Space Attendant/ Rescuer
Safety First Rescue Unit
Hamilton, ON
02.2023 - 04.2023
- Completed pre-entry safety and rescue plans with high accuracy.
- Performed selection and inspection of all essential safety and rigging gear.
- Set up and tested rigging and life safety equipment before entry.
- Conducted air monitoring and gas testing to ensure safety within confined spaces.
Financial Services Representative
Canadian Imperial Bank of Commerce (CIBC)
Niagara-on-the-Lake, ON
11.2020 - 08.2022
- Cultivated authentic client relationships through proactive outreach and engagement initiatives.
- Actively listened to clients, tailoring financial solutions to meet specific needs and goals.
- Stepped into management roles to ensure seamless operational coverage and leadership continuity.
Customer Service Representative
Canadian Imperial Bank of Commerce
St. Catharine's, ON
02.2019 - 11.2020
- Ensured client confidentiality by adhering strictly to all CIBC policies and procedures.
- Cultivated positive relationships with clients, enhancing overall hospital experience.
- Contributed to a collaborative work environment by promoting teamwork and mutual support.
- Maintained professionalism and respect in all client interactions to foster trust.
Education
Firefighter Level I & II Pre-Service Program -
Fire and Emergency Services Training Institute (FESTI)
Mississauga, ON12.2022
Canadian Investment Funds Course - Banking and Finance
IFSE Institute
Mississauga, ON08.2020
Bachelor of Sport Management -
Brock University
St. Catharine’s, ON04.2019
Skills
- Safety protocols
- Team collaboration
- Strong work ethic
- Customer service
- Commercial driving
- Financial analysis
- Regulatory compliance
- Machinery operation
- Client relationship management
- Problem solving
- Time management
- Emergency response
Accomplishments
- Athlete of the Year (2008),West Oak Public School
- Graduated with Honors (2013), White Oaks Secondary School
- Graduated with Honors - Pre Service Firefighting (2022), Fire and Emergency Services Training Institute
Volunteer Opportunities
- Kick-Off Event to Fire Prevention Week - Oakville Fire Department Sept. 24th, 2022
- Medical First Responder - St. John Ambulance Niagara Division (2023 - present)
- CIBC ‘Run for the Cure’ (Event Volunteer - St. Catharine’s, ON) (2019)
- Brock University Men’s & Women’s Hockey programs (Game Day Staff) (2019)
- Dog Foster Volunteer - Lions’ Foundation Dog Guides of Canada, Oakville (2013 - present)
References
References available upon request.
Timeline
Laborer / Truck Driver 1 - Municipal Works Operations
City of Niagara Falls
05.2024 - Current
Landscape Construction Laborer/Operator
Modern/Fairview Landscape
04.2023 - 05.2024
Confined Space Attendant/ Rescuer
Safety First Rescue Unit
02.2023 - 04.2023
Financial Services Representative
Canadian Imperial Bank of Commerce (CIBC)
11.2020 - 08.2022
Customer Service Representative
Canadian Imperial Bank of Commerce
02.2019 - 11.2020
Firefighter Level I & II Pre-Service Program -
Fire and Emergency Services Training Institute (FESTI)
Canadian Investment Funds Course - Banking and Finance
IFSE Institute
Bachelor of Sport Management -
Brock University
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