Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Sato

Kelowna,British Columbia

Summary

As a KYC analyst, I learned how to be cautious while keeping the process efficient and fast. As a store associate, I gained communication skills by giving the customers friendly and helpful service. From both experiences, I learned how to work as a team. For example, knowing when to ask for support from others, communicating well so that everyone has the most updated information about their work and finding a need to verify with the fellow before making the final decision.

Overview

3
3
years of professional experience

Work History

Store Associate

TJX Winners
06.2022 - Current
  • Increased customer satisfaction by providing polite and friendly service while handling transactions.
  • Kept the store look pretty all the time by organizing merchandise displays.
  • Worked closely with fellow associates and improved teamwork skills and communication skills.
  • Stocked merchandise, properly changed the shell's labels, and arranged according to the specific store rules.
  • Answered customer questions about products, suggested suitable options, greeted customers, and helped locate merchandise.


KYC Analyst

Coincheck, Inc.
04.2021 - 08.2021
  • Streamlining KYC procedures and reduced processing time.
  • For suspicious photos, be cautious and use the internet to collect information that is related to the objects in the photo and process.
  • Reduced the risk of money laundering and terrorist financing by properly following the robust KYC policies and procedures.

Education

Bachelor of Science - Major in Computer Science, Minor in Physics

University of British Columbia, Okanagan
Kelowna, BC
04.2026

Skills

  • Payment Processing
  • Customer Service
  • Product Display
  • Team Collaboration
  • Basic math skills application
  • Organizational skills development
  • Data Analysis
  • Microsoft Office
  • Research Abilities
  • Decision Making
  • Process Improvement
  • Document Review

Languages

English
Full Professional
Javanese
Native or Bilingual

Timeline

Store Associate

TJX Winners
06.2022 - Current

KYC Analyst

Coincheck, Inc.
04.2021 - 08.2021

Bachelor of Science - Major in Computer Science, Minor in Physics

University of British Columbia, Okanagan
Maria Sato