M. KARAN
Brampton,ON
Summary
Budgeting, pizza menu planning, promotional strategies, customer satisfaction, and code compliance, Cash handling, inventory management, deliveries, and quality assurance, staff relations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team.
Overview
7
7
years of professional experience
Work History
Kitchen Assistant
BarBurrito
Toronto, ON
10.2023 - Current
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Operated standard kitchen equipment with focus on safety and sanitation.
Customer Service Representative
IO Solutions Call Center
Toronto, ON
08.2023 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Pizza Maker
Domino's Pizza
06.2017 - 04.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Cleaned and sanitized work areas, utensils and equipment.
- Monitored food temperatures to meet quality and safety standards.
Customer Service Representative
BP Gas Station
11.2016 - 05.2017
- Activate fuel pumps,
- Responsible for collecting payments from patrons frequenting a gas station.
- Accept payments for gas, food, medicine, cigarettes and deliver change.
- Fill patrons' gas tanks if necessary.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
Diploma In Business Management - Business Management
National Institute Of Education
Auckland, New Zealand04.2017
Hotel Management -
Osmania University
Hyderabad, India03.2014
Skills
- Strong problem-solving skills coupled with effective decision-making abilities
- Oversee Administrative Functions
- Ability to work effectively and efficiently in a fast-paced environment
- Excellent time management and prioritization skills with a strong sense of urgency
- Consistently demonstrates personal ethics and integrity
- Staff Relations
- Inventory Management
- Food Safety
- Inventory Monitoring
Languages
English
Full Professional
Timeline
Kitchen Assistant
BarBurrito
10.2023 - Current
Customer Service Representative
IO Solutions Call Center
08.2023 - 10.2023
Pizza Maker
Domino's Pizza
06.2017 - 04.2021
Customer Service Representative
BP Gas Station
11.2016 - 05.2017
Diploma In Business Management - Business Management
National Institute Of Education
Hotel Management -
Osmania University